Why do service providers change?Drug and alcohol services in England, Scotland and Wales are funded by local authorities and public health commissioners. They select local providers of social care or criminal justice services based on the quality of the outcomes they achieve for the people they support, and the value for money they offer.
From time to time, commissioners of drug and alcohol services invite other providers to compete to run a service, along with the existing provider. If a new provider is judged to offer a better approach to the delivery of the service, they will be chosen to take over the contract on a fixed date.
Once the change has been confirmed, the new provider will work with the current provider to ensure a smooth transition for service users and staff.
Contact usIf you have any additional questions about changes to your service, please don’t hesitate to contact the team. We are here to help and support you.
In the run up to your service transferring to Change Grow Live there will usually be opportunities to meet with us face-to-face to ask questions and find out more about our approach.
We will always communicate with you about changes to your service as soon as possible, and if you’re concerned about anything at all please speak to a member of your current service staff, or contact us.
We will always communicate with you about changes as soon as possible.