Substance to Solution

alert icon Coronavirus info

Last updated: 15 April 2020

The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page and our national Coronavirus information pages for updates. 

You can contact us on the phone on 0808 169 8512 from 09:00 - 16:30 from Monday to Friday.  If you ring outside of those hours, please leave a message and we’ll get back to you as soon as we can. You can also email [email protected].

If your keyworker isn’t available to speak to you, please give us a call on the main service number. 

Updates to the service:

  • While our hubs are open from 10:00 - 15:00 on weekdays, we are trying to limit the number of people coming in. We'll do your appointment over the phone or on Skype instead. 
  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescription information page to see what's happening. If you have any questions about this, please give us a call.
  • We're sorry to say that our groups aren't going to be running for a while. We’re working on setting up online groups, but in the meantime, you can find online support options (including Mutual Aid) on our info pages.
  • We're still running needle exchange at our hubs.

This info is correct as of 15 April 2020. The info below this section applies when the service is running normally. We know this is a difficult time, but it won’t be like this forever.

For now, the top of this page is where the most up to date info will be. If you have any questions or you're worried about something, please get in touch.

Find the latest information on coronavirus from the the NHS and Gov.UK

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How we can help

drink and drugs purple icon

We have a variety of ways we can help you.

We provide free and confidential support for adults experiencing difficulties with drugs and alcohol. We'll listen to your needs and make sure we tailor the support to your needs. 

Find us

  • Spring House
    39 Billing Road
    Northampton NN1 5BA
  • There is limited parking at the service. There is also street parking on Palmerston Road and a car park at Northampton General Hospital which is a 10-minute walk away.

Appointment only opening times

You can make appointments at the times listed.

    • Monday 09:30 - 16:45
    • Tuesdays 09:30 - 19:45
    • Wednesday 12:00 - 16:45
    • Thursday 09:30 - 16:45
    • Friday 09:30 - 16:45

    Drop In Times

    Drop in times are when you can visit the service without an appointment. We will see people in the order they arrive.

      • Monday 10:00 - 15:00
      • Tuesday 10:00 - 15:00
      • Wednesday 12:00 - 15:00
      • Thursday 10:00 - 15:00
      • Friday 10:00 - 15:00

      Contact us

      We have a free and confidential helpline. You can call and book an appointment. The number is: 0808 169 8512

      Phone number: 0808 169 8512

      Email address: [email protected]

      What's on

      • Mon

      Monday

      Time
      Activity
      10:00

      Join us for a coffee.

      10:00

      This group is run by Fanoula.

      14:00

      EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you.

      13:30

      This is run by Jackie.

      Tuesday

      Time
      Activity
      14:00

      This is run by Gemma.

      16:00

      This is held at the service.

      18:00

      SMART Recovery meetings focus on addictive behaviour, not the substance itself. You will concentrate on the present and future to set goals. We don't focus on the past, we only look ahead.

      18:00

      This is run by Bobby and Ruby.

      18:00

      EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you.

       

      Wednesday

      Time
      Activity
      12:15

      This is held at the service.

      14:00

      EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you.

      19:00

      This group is for the families of people who use the service.

      Thursday

      Time
      Activity
      10:00

      This is held at the service.

      14:00

      This is run by Gemma.

      Friday

      Time
      Activity
      09:30

      Join us for a coffee!

      10:00

      EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you.

      13:00

      This is run by Marnie.

      Saturday

      Time
      Activity
      09:30

      SMART Recovery meetings focus on addictive behaviour, not the substance itself. You will concentrate on the present and future to set goals. We don't focus on the past, we only look ahead.

      Advice and support

      two women sitting on a bench talking and smiling

      Alcohol

      You will get one-to-one support from us.

      Two men are having a conversation by a window

      Drugs

      You can get harm reduction advice and access to our needle exchange.