Drug and Alcohol Service - Birmingham

alert icon Coronavirus info

Last updated: 7 July 2020

The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page, our Twitter and our national Coronavirus information pages for updates. 

You can contact us on 01212 275890 or email [email protected].

If your keyworker isn’t available to speak to you, please give us a call on the main service number. We’re answering calls between 09:00 and 17:00. If you ring outside of those hours, please leave a message and we’ll get back to you as soon as we can.

Updates to the service:

  • Our service is running, but we'll be doing appointments over the phone for now.
  • We are still taking new referrals
  • Needle Exchange and Naloxone is available from all our hubs during open access hours. These are Mon, Tue & Wed 13:00 - 15:00; Thu 13:00 - 16:00.
  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have any questions about this, give us a call. 
  • You can find more support and info on our alcohol advice page.  
  • Our groups won’t be running as usual for a while but we are starting to develop some online resources to support group work – please call the service for details. You can also access Breaking Free Online (call the service for an access code if you don’t already have a login) and find online groups and support options on our coronavirus info page.  

This info is correct as of 7 July. The info below this section applies when the service is running normally. We know this is a difficult time, but it won’t be like this forever.

For now, the top of this page is where the most up to date info will be. If you have any questions or you're worried about something, please get in touch.

Find the latest information on coronavirus from the NHS and Gov.UK

Two men are sitting having a conversation

How we can help you

two hands icon

You have the potential to change. We are here to help you achieve it.

We offer support, advice and information if you are having problems with drinking or drugs. We can help you regain control of your life and reach your goals. We will empower you to create a happier, healthier life.

Find us

  • You can find the South Hub by walking down Griffins Brook Lane. The number 61, 63 and X20 buses all stop nearby. Bournville train station is a 20-minute walk away.

  • 113 Griffins Brook Lane
    Bournville B30 1QN
  • There is free parking available directly outside and street parking available on Griffins Brook Lane and Cob Lane.

Appointment only opening times

You can make appointments at the times listed. Please give us a call on 0121 227 5890.

  • Monday09:00 - 17:00
  • Tuesday09:00 - 17:00
  • Wednesday09:00 - 17:00
  • Thursday09:00 - 17:30
  • Friday09:00 - 17:00
  • SaturdayClosed
  • SundayClosed

Drop-in times

Drop-in times are when you can visit the service without an appointment. We will see you in the order you arrive, so it's worth coming along early if you can.

  • Monday13:00 - 15:00
  • Tuesday13:00 - 15:00
  • Wednesday13:00 - 15:00
  • Thursday13:00 - 17:30
  • Friday13:00 - 15:00

Contact us

Phone number: 0121 227 5890

Fax: 0121 535 7027

Email: [email protected]


Get social

Follow us on social media to see what's happening in the service and the community.

What's on

  • Mon



The phase 2 groups consist of a series of 6 workshops. You'll start by exploring your values and what's important to you. Then, you'll identify what your goals are and plan how you will achieve them. Alongside this, you will discuss mindfulness and your wellbeing.


The ACT Peer Recovery group is run by peers and based on acceptance and commitment training. It works by focusing on behaviour. It teaches you how to pause when your life is heading in the wrong direction, and change course towards recovery.



This welcome group is to outline what you can expect from us during your recovery journey.


EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you.



At this group, you can ask questions about what will happen during your treatment journey. You'll meet your key worker here.


SMART Recovery meetings focus on addictive behaviour, not the substance itself. You will concentrate on the present and future to set goals. We don't focus on the past, we only look ahead.



At this group, we will tell you what to expect from us during your recovery. You can ask about treatment options, ask questions and learn how to keep yourself safe.

Advice and support

Two men are sitting having a conversation


You have the potential to change. We are here to help you achieve it. 


A group of people are having a conversation


We know everybody’s journey is different. Your dedicated Recovery Coordinator will work closely with you to design a personal support plan.


A woman has her hands folded on her lap

Support for others

If you’re worried about someone else we can talk to you about the best way to support them.

Your first visit

A friendly member of staff will be at reception to greet you. If you're waiting for a group or appointment, you'll wait in our reception. There are places to sit and leaflets to read. If you'd like, you can bring a loved one for support.


Our welcome group

We run opiate and alcohol welcome groups. In the groups, you'll learn what to expect from us during your treatment journey and can ask us questions.

The Welcome Groups are for people who are new to the service and ready to start treatment. It'll be a small group. We know it can feel daunting, so if you'd like to bring a loved one with you, please do.


quote purple icon

"When I came to the service I was broken, now I’m fixed. I have my family back. My children have their mother back."