Substance to Solution

alert icon Coronavirus info

The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page and our national Coronavirus information pages for updates. 

You can contact us on the phone on 0808 169 8512 from 09:00 - 16:30 from Monday to Friday.  If you ring outside of those hours, please leave a message and we’ll get back to you as soon as we can. You can also email [email protected].

If your keyworker isn’t available to speak to you, please give us a call on the main service number. 

Updates to the service:

  • While our hubs are open, we are trying to limit the number of people coming in. We'll do your appointment over the phone or on Skype instead. 
  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescription information page to see what's happening. If you have any questions about this, please give us a call.
  • You can find online support options (including Mutual Aid) on our info pages.
  • We're still running needle exchange at our hubs. Give us a ring to find out more.

Find the latest information on coronavirus from the NHS and Gov.UK

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How we can help

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We're here to support you.

We help people having issues with drugs and alcohol. Our treatment is free and confidential. There are a range of ways we can help you, including peer-led groups and harm reduction advice.

Find us

  • Carrington Street is opposite the Horsemarket. Many of the local buses stop at Horsemarket.

  • 20 Carrington Street
    Kettering NN16 0BY
  • There is short stay 1 hour street parking available outside. There is also a car park on Queen Street, which is £1 for 2 hours.

Opening times

We are closed for team meetings on Wednesday from 9:00 – 12:00.

  • Monday9:30 - 16:45
  • Tuesday9:30 - 16:45
  • Wednesday12:00 – 16:45
  • Thursday9:30 - 17:00
  • Thursday, appointment only17:00 - 19:45
  • Friday9:30 - 16:00

Drop in times

Drop in times are when you can visit the service without an appointment. We will see people in the order they arrive.

      • Monday10:00 - 15:00
      • Thursday10:00 - 15:00

      Contact us

      We have a free and confidential helpline. You can call and book an appointment. The number is: 0808 169 8512

      Phone number: 01604 211304 - please choose option 3

      Email address: [email protected]

      What's on

      • Mon



      This group is supported by food donated by Greggs. Every Monday, join other peers on their recovery journey, have a cup of coffee and chat.



      A peer-led group for individuals in or on their way to recovery that includes check-ins and range of activities to support ongoing wellbeing.


      This is for people who are new to the service.


      Take part in a range of different arts and crafts, to help build recovery.



      This group aims to support individuals in building pre-recovery motivation, developing discrepancy and resolving ambivalence, developing individuals’ understanding of the recovery process and initiating recovery.



      A programme for individuals on community orders from the courts and prisons, which focus on creating the building blocks for a full and fulfilling life. The group explores social support, the process of change, reintegrating into social activities, employment and strengthening relationships.



      Preparing service users for the process of detox both physically and emotionally and helping them to create an aftercare plan to sustain their recovery.


      This group is for individuals in recovery who require ongoing recovery support going into the weekend, weekly check-in and quiz.

      Advice and support

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      We'll empower you to set goals and achieve them.

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      You can get harm reduction advice at our needle exchange.

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      Your care plan

      We will create your recovery plan with you, and focus on your personal strengths and what you want to achieve. We'll create your recovery plan using language that means something to you. You'll own your own personal goals and decide what actions to take. There are lots of support options to help you achieve your goals. We'll review your actions with you every three months.