Substance to Solution
Coronavirus info
The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page and our national Coronavirus information pages for updates.
You can contact us on the phone on 0808 169 8512 from 09:00 - 16:30 from Monday to Friday. If you ring outside of those hours, please leave a message and we’ll get back to you as soon as we can. You can also email [email protected].
If your keyworker isn’t available to speak to you, please give us a call on the main service number.
Updates to the service:
- While our hubs are open, we are trying to limit the number of people coming in. We'll do your appointment over the phone or on Skype instead.
- To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescription information page to see what's happening. If you have any questions about this, please give us a call.
- You can find online support options (including Mutual Aid) on our info pages.
- We're still running needle exchange at our hubs. Give us a ring to find out more.
Find the latest information on coronavirus from the NHS and Gov.UK.


How we can help
We help people having issues with drugs and alcohol. Our treatment is free and confidential. There are a range of ways we can help you, including peer-led groups and harm reduction advice.
Find us
Carrington Street is opposite the Horsemarket. Many of the local buses stop at Horsemarket.
- 20 Carrington Street
Kettering NN16 0BY There is short stay 1 hour street parking available outside. There is also a car park on Queen Street, which is £1 for 2 hours.
Opening times
We are closed for team meetings on Wednesday from 9:00 – 12:00.
- Monday9:30 - 16:45
- Tuesday9:30 - 16:45
- Wednesday12:00 – 16:45
- Thursday9:30 - 17:00
- Thursday, appointment only17:00 - 19:45
- Friday9:30 - 16:00
Drop in times
Drop in times are when you can visit the service without an appointment. We will see people in the order they arrive.
- Monday10:00 - 15:00
- Thursday10:00 - 15:00
Contact us
We have a free and confidential helpline. You can call and book an appointment. The number is: 0808 169 8512
Phone number: 01604 211304 - please choose option 3
Email address: [email protected]
What's on
Advice and support

Alcohol
We'll empower you to set goals and achieve them.

Drugs
You can get harm reduction advice at our needle exchange.

Your care plan
We will create your recovery plan with you, and focus on your personal strengths and what you want to achieve. We'll create your recovery plan using language that means something to you. You'll own your own personal goals and decide what actions to take. There are lots of support options to help you achieve your goals. We'll review your actions with you every three months.