Last updated: 3 April 2020
The way you get support from us will be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page, Facebook, and our national coronavirus info page for updates.
You can call us on 01733 895624 or 0800 111 4354 or email [email protected]
If your worker isn’t available, please give us a call on the main service number. We’re answering calls between 0930 and 1630 weekdays. If you ring outside of those hours, please leave a message and we’ll get back to you as soon as we can.
Updates to the service:
- Our service is running but we have shifted to telephone-based support and appointments.
- Needle Exchange and Naloxone can be accessed only from our 102-104 Bridge Street site (PE1 1DY). Please call ahead to get a pack if possible.
- To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have any questions about this, give us a call.
- Our groups won’t be running for a while. We are exploring moving some groups online. In the meantime, you can access Breaking Free Online (call the service for an access code if you don’t already have a login) and find online groups and support options on our coronavirus info page.
This info is correct as of 3 April 2020. The info below this section applies when the service is running normally. We know this is a difficult time, but it won’t be like this forever.
For now, the top of this page is where you can find the most up to date info. If you have any questions or you're worried about something, please get in touch.