Last updated: 15 April 2020
The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page, Facebook, Twitter, Instagram and our national Coronavirus info pages for under 21s.
We're offering appointments online using WhatsApp, Skype, phone calls and emails. Give us a ring if you'd like to find out more.
Information for parents and carers and professionals
Resources to help you are available on our national Coronavirus info pages.
We know this is a difficult time, but it won’t be like this forever. If you have any questions or you're worried about something, please get in touch.
How we can help you
If you are experimenting with drinking and drugs or you think you might have a problem, we can help you make changes.
We can also give advice and support around sexual health and unhealthy partner relationships.
If you're worried about someone else, please feel free to get in touch and we will give you advice on the steps to take.
Our service is for people aged 5 - 24. It's free and confidential.
We are located near Argos and next door to KBN Reptiles.
- 23-25 City Arcade
Coventry CV1 3HX
City Arcade Parking costs £2 for up to 2 hours
Feel free to come along and see us during these times.
- Monday09:00 - 17:00
- Tuesday09:00 - 17:00
- Wednesday09:00 - 17:00
- Thursday09:00 - 17:00
- Friday09:00 - 16:30
Your first visit
When you visit our service, a friendly and welcoming member of our team will greet you. They will give you a hot or cold drink and a biscuit. We'll help you get comfortable in our reception area. Then your worker will take you to the relaxed and informal one-to-one room.
Bringing someone for support
We understand that you may feel anxious or nervous on your first visit. It's fine for you to bring members of your family with you. We'll make sure they feel welcome and comfortable too.