Drug and Alcohol Service - Birmingham
Coronavirus info
We are here to keep you safe. We will keep in touch with you over the phone to make sure you're getting along ok. Please make sure we have your up to date phone number. If you miss our call please call us back as it is important that we stay in touch. If you have a medical review this will remain in place but unless your worker informs you otherwise, it will likely take place over the phone.
You can contact us on 01212 275890 or email us on [email protected]. We’re answering calls between 09:00 and 17:00 weekdays.
Updates to the service:
- Our service is running, but we'll be offering most appointments over the phone and some face to face appointments.
- Our buildings are open from 9:00 – 17:00 for appointments only. If you need to book an appointment, please contact your keyworker or our single point of contact number on 0121 227 589.
- We are still taking new referrals.
- Needle Exchange and Naloxone is available from all our hubs during building opening hours. Please give us a ring if you’d like to collect either.
- If you have questions about your prescriptions take a look at our prescription information page.
- We’re moving our groups online for a little while.
Find the latest information on coronavirus on our information pages or the NHS website.


How we can help
We will give you a personalised treatment and care plan. Our drug and alcohol service supports people in local and community settings across Birmingham.
Find us
There are lots of buses that stop close by the hub. The number 14, 11A, 11C and 97 all stop nearby. We are also a 20-minute walk from Stechford Train Station.
- 111 Church Lane
Stechford B33 9EJ There is street parking available on Church Lane and Audley Road.
Appointment only opening times
You can make appointments at these times - please give us a call on 0121 227 5890.
- Monday09:00 - 17:00
- Tuesday09:00 - 17:00
- Wednesday09:00 - 18:00
- Thursday09:00 - 17:00
- Friday09:00 - 17:00
- SaturdayClosed
- SundayClosed
Drop in times
Drop in times are when you can visit the service without an appointment. We will see you in the order you arrive, so it's worth coming early.
- Monday10:30 - 12:00 and 13:00 - 14:00
- Tuesday10:30 - 12:00 and 13:00 - 14:00
- Wednesday16:00 - 18:00
- Thursday10:30 - 12:00 and 13:00 - 14:00
- Friday10:30 - 12:00 and 13:00 - 14:00
Get social
Follow us on social media to see what's happening in the service and the community.
What's on
Issues we can help you with

Alcohol
We will work with you to help you to regain control of your life, tackle your problems and reach your goals.
Alcohol treatment options

Support for others
It can be difficult to know how best to help someone close to you who misuses drugs and alcohol. We will support you to have a voice and play a positive role in supporting your loved one.
Friends and family adviceYour first visit
A friendly member of staff will greet you when you arrive. There are places to sit and leaflets to read while you wait for your group or appointment. If you'd like, you can bring a loved one for support.
Our welcome group
Our opiate and alcohol welcome groups are where you begin your journey. You'll learn what to expect from us, and you can ask us
The welcome groups are for people who are newly assessed and ready to start treatment. It'll be a small group. We know it can feel daunting, so if you'd like to bring a loved one with you, please do.