Drug and Alcohol Service - Birmingham

two people smiling and talking

How we can help you

two hands icon

We are here to support anyone having problems with drugs and/or alcohol.

Our drug and alcohol service is free and confidential. Our recovery teams are based across the city. We can support you in different locations across Birmingham, just let us know where is convenient for you.

Find us

  • The number 7, number 33 and number 424 buses stop nearby. We are a 15-minute walk from the Jewellery Quarter train station.

  • 255 Hospital Street
    Birmingham B19 2YF
  • Parking is available nearby on Hospital Street and Bridge Street West.

Appointment only opening times

You can make appointments at these times - please give us a call on 0121 227 5890.

  • Monday09:00 - 17:00
  • Tuesday09:00 - 17:00
  • Wednesday09:00 - 17:00
  • Thursday09:00 - 17:00
  • Friday09:00 - 17:00
  • SaturdayClosed
  • SundayClosed

Contact us

Phone number: 0121 227 5890

Fax: 0121 535 7027

Email: [email protected]


Get social

Follow us on social media to see what's happening in the service and the community.

Issues we can help you with

Two men sitting talking in a group


Your Recovery Coordinator will create your care plan with you to help you make use of your strengths and achieve your goals. 

Alcohol treatment options
A woman and two men are sitting having a conversation


Peer mentors are available for you to talk to. They may have personal experience of the issues you're facing.

Drug treatment options
A woman has her hands folded on her lap

Support for others

It's hard when you are worried about someone else. We will support you and listen to how you are feeling. This will take you to our National webchat and is not linked with the Central and West Birmingham hub. 

Get help for someone else

Your first visit

When you arrive there will be a friendly member of staff to greet you. If you're waiting for a group or appointment, you'll wait in our reception. There are places to sit and leaflets to read. If you'd like, you can bring a loved one for support.


Our welcome group

Our opiate and alcohol welcome groups are where you begin your journey. You'll learn what to expect from us, and you can ask us any questions you have.

The welcome groups are for people who are newly assessed and ready to start treatment. It'll be a small group. We know it can feel daunting, so if you'd like to bring a loved one with you, please do.

quote purple icon

"When I came to the service I was broken, now I’m fixed. I have my family back. My children have their mother back."

Find a needle exchange pharmacy

A man stood outside smiling