Drug and Alcohol Service - Birmingham

alert icon Coronavirus info

We are here to keep you safe. We will keep in touch with you over the phone to make sure you're getting along ok. Please make sure we have your up to date phone number. If you miss our call please call us back as it is important that we stay in touch. If you have a medical review this will remain in place but unless your worker informs you otherwise, it will likely take place over the phone.

You can contact us on 01212 275890  or email us on [email protected]. We’re answering calls between 09:00 and 17:00 weekdays.

Updates to the service:

  • Our service is running, but we'll be offering most appointments over the phone and some face to face appointments.
  • Our buildings are open from 9:00 – 17:00 for appointments only. If you need to book an appointment, please contact your keyworker or our single point of contact number on 0121 227 589.
  • We are still taking new referrals.
  • Needle Exchange and Naloxone is available from all our hubs during building opening hours. Please give us a ring if you’d like to collect either.
  • If you have questions about your prescriptions take a look at our prescription information page.
  • We’re moving our groups online for a little while.

Find the latest information on coronavirus on our information pages or the NHS website.

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How we can help you

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We are here to support anyone having problems with drugs and/or alcohol.

Our drug and alcohol service is free and confidential. Our recovery teams are based across the city. We can support you in different locations across Birmingham, just let us know where is convenient for you.

Find us

  • The number 7, number 33 and number 424 buses stop nearby. We are a 15-minute walk from the Jewellery Quarter train station.

  • 255 Hospital Street
    Newtown
    Birmingham B19 2YF

  • Parking is available nearby on Hospital Street and Bridge Street West.

Appointment only opening times

You can make appointments at these times - please give us a call on 0121 227 5890.

  • Monday09:00 - 17:00
  • Tuesday09:00 - 18:00
  • Wednesday09:00 - 17:00
  • Thursday09:00 - 17:00
  • Friday09:00 - 17:00
  • SaturdayClosed
  • SundayClosed

Drop In Times

Drop in times are when you can visit the service without an appointment. We will see you in the order you arrive, so it's worth coming along early.

 

 

  • Monday10:00 - 12:00 and 14:00 - 16:00
  • Tuesday14:00 - 18:00
  • Wednesday10:00 - 12:00 and 14:00 - 16:00
  • Thursday10:00 - 12:00 and 14:00 - 16:00
  • Friday10:00 - 12:00 and 14:00 - 16:00
  • Saturdayclosed
  • Sundayclosed

Contact us

Phone number: 0121 227 5890

Fax: 0121 535 7027

Email: [email protected]

 

Get social

Follow us on social media to see what's happening in the service and the community.

What's on

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

Monday

Time
Activity
13:30

At the titration group, you will learn about what treatment we can offer you. It will encourage you to think about triggers and cravings and how to manage them.

10:30

This group is where you can get to know our service better. You can ask about your treatment options and find out what to expect from us.

Tuesday

Time
Activity
11:30

At the titration group, you will learn about what treatment we can offer you. It will encourage you to think about triggers and cravings and how to manage them.

13:30

At the titration group, you will learn about what treatment we can offer you. It will encourage you to think about triggers and cravings and how to manage them. 

13:00

This meeting invites family and friends into the service. Rather than focusing on your loved one who is seeking help, it focuses on you. You will concentrate on yourself and your own goals.

Wednesday

Time
Activity
14:00

This group is where you can get to know our service better. You can ask about your treatment options and what to expect from us.

13:00

The ACT group is run by peers and is based on acceptance and commitment training. It's a simple format that is easy to learn and works by focusing on behaviour. You'll learn how to change course when your life is heading in the wrong direction.

Thursday

Time
Activity
13:00

SMART Recovery meetings focus on addictive behaviour, not the substance itself. You will concentrate on the present and future to set goals. We don't focus on the past, we only look ahead.

Friday

Time
Activity
10:00

This welcome group is to outline what you can expect from us during your recovery journey.

11:30

EBI means extended brief interventions. This will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you. 

14:00

At this group, you will find advice on how to reduce how much you are drinking alcohol.

Issues we can help you with

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Alcohol

Your Recovery Coordinator will create your care plan with you to help you make use of your strengths and achieve your goals. 

Alcohol treatment options
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Drugs

Peer mentors are available for you to talk to. They may have personal experience of the issues you're facing.

Drug treatment options
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Support for others

It's hard when you are worried about someone else. We will support you and listen to how you are feeling.

Get help for someone else

Your first visit

When you arrive there will be a friendly member of staff to greet you. If you're waiting for a group or appointment, you'll wait in our reception. There are places to sit and leaflets to read. If you'd like, you can bring a loved one for support.

 

Our welcome group

Our opiate and alcohol welcome groups are where you begin your journey. You'll learn what to expect from us, and you can ask us any questions you have.

The welcome groups are for people who are newly assessed and ready to start treatment. It'll be a small group. We know it can feel daunting, so if you'd like to bring a loved one with you, please do.

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"When I came to the service I was broken, now I’m fixed. I have my family back. My children have their mother back."