How to help friends and family

Worried about a friend or family member?

We have advice on how to support them, whether it's drugs, alcohol or their wellbeing you're concerned about. Speak to a member of our webchat team or read our advice pages.


Get advice right now

We'll connect you to someone from our online team. They’ll introduce themselves and ask for your first name. They'll then ask you some questions to understand your concerns and needs. It’s free and confidential. You can speak to someone during our webchat opening hours:

Monday, Tuesday, Thursday and Friday: 09:00 - 18:00
Wednesday: 09:00 - 14:00 and 15:00 - 18:00

By using this service you agree to our Terms of Use

Would you like to help us improve our webchat service? Have your say.

Sorry we're closed

Please come back when we're online:
26 November 09:00 - 18:00
27 November 09:00 - 18:00
28 November Closed
29 November Closed

Advice and info