Addiction, Health, Behaviour Change | CGL

Our behavioural change approach

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We deliver a broad range of health and social care services encompassing physical health, mental health and emotional wellbeing.

We are experts in supporting service users to change their behaviour.
The majority of service users who access our services are unsure about reasons to change their behaviour, or wish to change the behaviour but don't have the resources to do so.

We recognise that ‘unhealthy’ behaviours can become entrenched invisibly and over time, with seemingly insignificant behaviours laying the foundations for more serious problems later on.

Problems often occur when a particular behaviour becomes unbalanced and the service user engages in this behaviour repetitively, impacting upon the quality of life. We know from the evidence base that changing an entrenched behaviour requires collaboration between the service user and worker.
worker and service user talking
Behavioural change requires collaboration between the service user and the worker.
"The turning point for me was when I realised that I didn’t need alcohol to live life. I now have an amazing, fulfilled life."


We employ a variety of behavioural change interventions including brief advice, brief interventions, extended brief interventions and more intensive interventions such as cognitive behavioural therapy and behavioural activation.

Central to the delivery of our behavioural change model are evidence based interventions that support the resolution of ambivalence, support self-efficacy and coping, helping service users achieve a lifestyle balance when focusing on unhealthy behaviours such as smoking,  over or under eating, substance misuse and managing chronic health problems.

Our interventions support service users to achieve a greater balance between healthy and unhealthy behaviours. Behavioural activation supports service users to make lasting changes in relation to the behaviour of focus, providing service users with the ability to self-manage and cope with adverse events in the future.


  • Statistic One

    Every day our staff support over 66,000 people to change their lives for the better

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