Advice and info for people under 21

We’re here to give you help and advice with challenges you’re facing, whether that’s drugs, alcohol, your mental health or relationships.

If you're a parent, carer or professional supporting someone who's under 21, we have guidance for you too. 

Speak to someone online

No judgement, no pressure, no lectures. Our webchat service is free. You'll get confidential advice from someone who'll listen to what's going on with you and help you find a way forward.

When you start a webchat conversation we'll connect you with someone from our online team. They’ll introduce themselves and ask for your first name. Then they'll ask some questions to find out more about what's going on with you. You can talk about anything that's worrying you.



Opening times

Webchat is available:

Monday, Tuesday, Thursday, Friday: 10am – 10pm
Wednesday: 10am - 2pm and 3pm - 10pm
Saturday - Sunday: 2pm – 10pm

We're having a technical issue at the moment - sometimes our webchat service is showing as open when it should be closed. We're really sorry and will be fixing it very soon.

If you're already getting help from one of our services, please contact them directly.

By using this service you are agreeing to our Terms of Use.


Welcome to webchat

Group of young people walking together

Find a service near you

a group of people talking