change, grow, live – health and social care charity

Specialist services

Street outreach services

Our street outreach services work with the vulnerable people who are sleeping rough on our streets, many of whom have additional needs including mental health problems and drug or alcohol dependencies. We work to understand the complex reasons why someone might be sleeping rough, and provide support tailored to their needs, whether that’s getting them back in touch with their family, or helping them address traumatic experiences from their past. 

Support we can offer:

  • Helping rough sleepers into safe and secure accommodation, and support maintaining their tenancy
  • Access to expert recovery support for those suffering from a drug or alcohol addiction
  • Access to expert medical support, including counselling and mental health services
  • Support for vulnerable women and men to exit street-based sex working  
  • Education, employment and financial advice
  • Help reducing antisocial behaviour such as begging and street-based drug and alcohol use

Find a service

Worried about someone?

If you’re concerned about someone sleeping rough, please let us know by contacting your local homelessness and accommodation service here. You can also use the Street Link website and app to notify the local authority that someone is sleeping rough in their area, and they can put them in touch with local support services.

Domestic abuse services

Our domestic abuse services are here to help people experiencing domestic abuse to stay safe and make informed decisions. We offer a safe, confidential and non-judgemental environment where individuals and families can explore the different options available to them. Support includes advice on how to stay safe, access to counselling and mental health services, advice on housing and finance issues and support through civil and criminal legal proceedings. Our Choices service also offers support to low and medium risk perpetrators. 

What is domestic abuse?

Domestic abuse describes any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. This can encompass, but is not limited to, the following types of abuse:

  • Psychological
  • Physical
  • Sexual
  • Financial
  • Emotional

Domestic abuse can affect anyone regardless of age, class, culture, race, religion, sexuality, gender, disability or diversity.

It’s not always easy to recognise when you’re being abused as it can happen gradually and may involve subtle, controlling patterns of behaviour that you don’t immediately pick up on. Either way, if you are in a relationship that is making you afraid or that is affecting your health and wellbeing, it might be time to talk to someone.

If you need help now

If you are ever in a life-threatening situation it is very important you call 999 immediately. You can contact our services that offer domestic abuse support by searching for them here. If we don't have a service in your area, you can find your nearest support centre through your local authority, details of which can be found through the Directgov website here. If you need to talk to someone outside of working hours, Women’s Aid and Refuge jointly run a free 24-hour national helpline on 0800 2000 247. 

If you’re worried about a loved one

Watching someone you love being abused can be extremely distressing and it’s not always easy to know how to help. Let your friend or family member know that you’re worried about them and that you are there to support them. Don’t judge them or try and pressure them to leave – they need to make that decision themselves, and in their own time. You can also give them the contact number for their local support service, or the 0800 2000 247 helpline number so they can quickly access help if they need to. If you witness an assault or you're concerned about someone's immediate safety it's important you call 999.

Social enterprises

Recovery isn’t only about overcoming addiction: it’s about building a meaningful life. Our social enterprises build recovery capital in local communities, teach valuable skills and grow the confidence of the people we support. Social enterprises create pathways into work for people who might otherwise struggle to find rewarding employment. 

Social enterprises in Hertfordshire

There are two successful change, grow, live social enterprises in Hertfordshire:

  • The Secret Space, which offers yoga classes and holistic therapies in Hertford
  • Recover, a furniture upcycling social enterprise based in Welwyn Garden City


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