The Alcohol Service @ Hammersmith and Fulham, Kensington and Chelsea and Westminster

alert icon Coronavirus info

Last updated: 9 April 2020

The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page and our national Coronavirus information pages for updates. 

You can contact us on 0800 0147440 or email [email protected].

If your keyworker isn’t available to speak to you, please give us a call on the main service number. 

Updates to the service:

  • Our service is running, but we have shifted to telephone-based support and appointments.  
  • We are still taking new referrals

Please take a look at our alcohol advice page.  

Our groups won’t be running as usual for a while, however, we are running online groups - speak to a member of staff for more information. You can also access Breaking Free Online (call the service for an access code if you don’t already have a login) and find online groups and support options on our coronavirus info page.  

This info is correct as of 9 April. The info below this section applies when the service is running normally. We know this is a difficult time, but it won’t be like this forever.

For now, the top of this page is where the most up to date info will be. If you have any questions or you're worried about something, please get in touch.

Find the latest information on coronavirus from the NHS and Gov.UK

Two men are standing in the street

How we can help

We're here to support you.

We are a free and confidential alcohol service. We'll work with you to create a support plan to help you achieve your goals. We'll meet you at a convenient venue for you, like your GP practice.

Whether you're looking to stop drinking or just cut down, we're here to help you make changes. If you have issues with the drinking behaviour of someone else close to you, we can support you.

 

Find us

  • We operate from three locations in our three London boroughs. Our main office is Lupus Street, but we don't provide a walk-in service at this location. If you'd like to register with the service, please contact us so we can arrange an appropriate location to meet you.

  • 66 Lupus Street
    Pimlico
    London SW1V 3EQ

Opening times

  • Monday 9:00 - 20:00
  • Tuesday 9:00 - 20:00
  • Wednesday 9:00 - 20:00
  • Thursday 9:00 - 20:00
  • Friday 9:00 - 17:00

Contact us

We always welcome new people, so please do get in touch if you'd like to find out more about how we can help you. Don't forget to follow us on social media to see what we're up to.

Phone: 0800 014 7440

Email: [email protected]

Your first visit

Once you've contacted us, we'll arrange to meet you. You'll meet one of our friendly team members who will talk to you about your needs. Then, they'll explain the treatment options available to you. There isn't anything you need to bring with you to your first meeting.

Further support