How we’re tackling digital exclusion in Norfolk

During the pandemic, we’ve been able to develop the ways we support our service users online. Our Foundations of Recovery programme has been rewritten to deliver over video calls. We’ve also been building our online Affected Others and Service User Peer Support communities. The flexibility and accessibility of online support are a positive we've taken from the pandemic.

We do understand that some of our service users currently don’t have access to the equipment needed to join our online groups. We’re still offering face-to-face appointments and groups where possible. But we want all our service users to have the opportunity to enjoy online support.

With help from the National Lottery Community Fund, we’re now able to tackle this. We can offer tablet devices to service users who need them most. Through the Digital Exclusion Support Scheme, we’re hoping to tackle the issue of digital exclusion amongst our service users.

If you’d like to find out more, speak to your recovery coordinator.


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