Drug and Alcohol Wellbeing Service - West Kent

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Last updated: 9 July 2020

We’ve made some temporary changes to the way we provide support at the moment - please visit our West Kent Coronavirus Information page for the latest updates, and for links to additional support.

West Kent Coronavirus Information page

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How we can help

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We can help you to change your direction, grow as a person, and live life to its full potential.


We help adults who are struggling with drugs or alcohol. Our services can support you through your journey to recovery. We can also give you advice about reducing the harmful effects of drugs and alcohol. Our services are free and confidential. They’re open to anyone who lives in West Kent and is experiencing difficulties with drugs or alcohol.

How we help

We know that it isn’t easy to take that first step and ask for support. When you first contact us, one of our team will discuss your challenges and goals with you, and answer any questions you have about how we can support you. We can help you to find the tools you need to meet your goals, as well as any extra support you need along the way.

We can answer any questions or worries you might have about:

  • Drugs (including steroids)
  • Alcohol
  • Over the counter medication
  • How drugs or alcohol are affecting your mental or physical health


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What we offer

  • Personalised support based on your needs and what you'd like to achieve
  • Group and one-to-one sessions
  • An experienced team of health and care staff, nurses and doctors
  • Access to advice and support from people who share similar life experiences
  • Connections to a range of local partners in the care sector, and the NHS
  • Naloxone – a drug that can stop the effects of an overdose
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Your recovery journey

Recovery is an ongoing journey that goes beyond achieving your initial goals. We will let you know what ongoing support you can access online or in your local community and provide you with resources you can use during and after your time with our service, as well as offering you Peer Mentor and Volunteering opportunities to help you gain new skills.

Get in touch

If you would like to talk in confidence about your situation or are worried about someone else, please get in touch to find out more:

Phone: 0330 128 1113

Email: [email protected]



If you would like support from our service, please give us a call or refer yourself via the online form on the Referrals page.

If you are a professional or are concerned about someone you know and would like them to access our service, please discuss this with them before you make a referral on their behalf.

Opening times

  • Monday 9.30 - 17.00
  • Tuesday 9.30 - 17.00
  • Wednesday 9.30 - 17.00
  • Thursday 9.30 - 20.00
  • Friday 9.30 - 17.00

Find us

  • We're a 10-15 minute walk from Maidstone West and Maidstone East train stations. Mill Street is off the High Street, opposite Argos; we're at the far end, opposite the Peugeot garage.

  • Mill House
    Mill Street
    Maidstone ME15 6XH
  • We don't have parking onsite - there are several public car parks nearby including Palace Avenue, The Mall and Fremlin Walk.

Needle exchanges

At Needle Exchanges, you can get clean needles in exchange for the safe return of used ones. You can also get information about harm reduction. For a list of all the local Needle Exchanges in West Kent, click here.

We can also offer a postal needle exchange service. You can order free injecting equipment for home delivery using a service called NSPdirect. There's a code below that you can use to set up your order.

Go to this website: NSP direct

and use this code: 11 90 00 01 13

Advocacy Support

If you would like independent support and advice when considering your options and reaching decisions in relation to your health and social welfare, you can contact Kent Advocacy on 0330 440 9000.