Drug and Alcohol Wellbeing Service - West Kent

alert icon Coronavirus info

Last updated: 1 April 2020

The way you get support might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. If you're worried about something, please get in touch.

While services are running, we are trying to limit the number of people coming into the service. Most appointments will be delivered over the phone or Skype, so give us a call and we’ll set up an appointment.

You can contact us for support on 0330 1281113 or email us on [email protected].

Prescriptions

  • If you have questions about your prescription, give us a ring. You can also look at our prescriptions info page to see what’s happening.

Groups

  • We're sorry to say that our groups won't be running for a while. You can access online group support options (including Mutual Aid) via our information pages

Find the latest information on coronavirus on the NHS website.

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How we can help

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There's a range of ways we can support you.

From structured workshops to social activities, we welcome people into our recovery community. We provide support at every stage of your treatment and beyond. We'll listen to you and your needs and make sure we tailor your care.

Making it easier to talk to us

From the 30 January, we're introducing a new way you can contact us. It's called First Step. It will make it easier for you to access the support you need.

When you ring the First Step number we will direct your call to the right person. It means you'll get the information and advice you need when you need it.

If you'd like to know more about First Step or you have any questions, please do get in touch: [email protected]

The First Step number is: 0330 128 1113

Find us

  • We're a 10-15 minute walk from Maidstone West and Maidstone East train stations. Mill Street is off the High Street, opposite Argos; we're at the far end, opposite the Peugeot garage.

  • Mill House
    Mill Street
    Maidstone ME15 6XH
  • We don't have parking onsite - there are several public car parks nearby including Palace Avenue, The Mall and Fremlin Walk.

Opening times

  • Monday 9.30 - 17.00
  • Tuesday 9.30 - 17.00
  • Wednesday 9.30 - 17.00
  • Thursday 9.30 - 20.00
  • Friday 9.30 - 17.00

Contact us

If you'd like to find out more about how we can help you, please do get in touch. 

Tel: 0330 128 1113

Needle exchanges

At Needle Exchanges, you can get clean needles in exchange for the safe return of used ones. You can also get information about harm reduction. For a list of all the local Needle Exchanges in West Kent, click here.

What's on

  • Mon

Monday

Time
Activity
10:00

 -

13:30

 -

14:00

 -

Tuesday

Time
Activity
10:30

 -

14:00

 -

Wednesday

Time
Activity
10:30

 -

11:00

 -

Thursday

Time
Activity
10:30

 -

18:30

 -

18:30

 -

Friday

Time
Activity
10:30

 -

11:00

 -

12:45

 -

Advice and support

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Alcohol

Our peer mentors are there for you and understand what you're going through.

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Drugs

We can work with you on a one-to-one basis or in recovery groups. 

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Support for others

It can be difficult to know how best to help someone close to you who misuses drugs and alcohol. We will support you to have a voice and play a positive role in supporting your loved one.

Your first visit

Asking for support is a big step, and we want to make sure that you feel comfortable and relaxed when attending the service. Our friendly, respectful staff will ask you about your current situation, discuss your treatment options with you and arrange your next appointment so that you leave the service knowing how we can help you and what the next steps will be.