Drug and Alcohol Service - Waltham Forest

alert icon Coronavirus info

Last updated: 3 April 2020

The way you get support from us will be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page and our national coronavirus info page for updates.

You can call us on 0203 826 9600 or email [email protected].

If your worker isn’t available, please give us a call on the main service number. We’re answering calls between 09:00 and 17:00 on weekdays. If you ring outside of those hours, please leave a message and we’ll get back to you as soon as we can.

Updates to the service:

  • Our service is running but we have shifted to telephone-based support and appointments.

  • We are still taking new referrals. Please use the referral form.

  • Needle Exchange and Naloxone is available from the hub but please call ahead to arrange pickup.

  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have any questions about this, give us a call.

  • Our groups won’t be running for a while. We are exploring moving some groups online. In the meantime, you can access Breaking Free Online (call the service for an access code if you don’t already have a login) and find online groups and support options on our coronavirus info page.

This info is correct as of 3 April 2020. The info below this section applies when the service is running normally. We know this is a difficult time, but it won’t be like this forever.

For now, the top of this page is where you can find the most up to date info. If you have any questions or you're worried about something, please get in touch.

Find the latest information on coronavirus from the NHS and GOV.UK.

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How we can help

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We believe everyone has the ability to change.

There are a range of ways we can support you if you are having issues with drugs or alcohol. Our service is a safe and confidential space for you. 

Find us

  • We are a 10-minute walk from Walthamstow Central station or a 10-minute bus ride on the W12 which stops outside the service.

  • 1 Beulah Road
    Walthamstow E17 9LG

Opening times

  • Monday 9.30 - 17.00
  • Tuesday 9.30 - 20.00
  • Wednesday 12.30 - 17.00
  • Thursday 9.30 - 20.00
  • Friday 9.30 - 17.00

Contact us

Phone: 0203 826 9600

Fax: 0208 509 8015

Email: [email protected]

Advice and support

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Alcohol

We offer one-to-one key working, therapies, and support groups.

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Drugs

You can get harm reduction advice at our needle exchange.

What's on

  • Mon

Monday

Time
Activity
09:30

This is held at the service.

10:00

This is held at the service.

11:00

This is held at the service.

12:00

This is held at the service.

13:00

This is held at the service.

14:00

This is held at the service.

14:30

This is held at the service.

15:00

This is held at the service.

Tuesday

Time
Activity
09:30

This is held at the service.

10:00

This is held at the service.

11:00

This is held at the service.

12:00

This is peer lead.

13:00

This is held at the service.

14:00

This is held at the service.

18:30

This is held at the service.

18:30

This is held at the service.

Wednesday

Time
Activity
13:00

This is held at the service.

14:00

This is held at the service.

15:00

This is held at the service.

Thursday

Time
Activity
09:30

This is held at the service.

10:00

This is held at the service.

11:00

This is held at the service.

12:00

This is held at the service.

13:00

This is held at the service.

15:00

This is held at the service.

18:00

This is held at the service.

19:00

This is held at the service.

Friday

Time
Activity
09:30

This is held at the service.

10:00

This is held at the service.

12:00

This is held at the service.

13:00

This is held at the service.

14:00

This is held at the service.

15:00

This is held at the service.

17:30

This is held at the service.

a group of people are sitting having a conversation

Café Life

Café Life which is a community cafe open to everyone, where you can take part in activity groups or just have a hot drink and a friendly chat. It is open every Wednesday from 11.00 to 15.00 and is led by volunteers. The address is: Cornerstone Community Centre, 149 Canterbury Road, Leyton, E10 6EH.

Your first visit

A friendly peer mentor will greet you at reception, they will ask how they can help you and you will be asked to take a seat. In the meantime, you will be given access to the recovery kitchen to help yourself to tea or coffee. If you have come for an assessment you will be assessed by a worker who will explore all treatment options with you and introduce to all our services.

Our welcome group

Our welcome group takes place every Tuesday at 12pm. you'll be introduced to the service by peer mentors. You'll also get a welcome pack with information about the service.

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"Thank you for being my sat nav on the road to a fuller, richer life. A new chapter of my life is starting now and I am grateful for your help."