Change, grow, live - formerly CRI

Reach Out Recovery - Birmingham

Reach Out Recovery offers treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. Our services are free and confidential.

We have recovery teams across the city which include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.

At CGL Birmingham we aim to empower people struggling with addiction to identify and realise their goals throughout their recovery journey to a healthier lifestyle. Reach Out Recovery encourages community participation; ensuring services are based on quality, timely interventions that provide exactly what’s needed at the time and place it’s needed most. 

Make an appointment

What we do and how we do it

We believe that everyone has the potential to change. Reach Out Recovery will work with you to help you to regain control of your life, tackle your problems and reach your goals.

Our services are free and confidential.

Advice, guidance and information

We offer free, confidential advice and information about drugs and alcohol for anyone struggling with an addiction. We know everybody’s journey is different, which is why your dedicated Recovery Coordinator will work closely with you to design a personal support plan.

If you’re worried about someone else then we can explain the kind of help we can offer, and talk to you about the best way to support the person you’re worried about.

A personal plan

Your CGL Recovery Coordinator will design a package of care that harnesses your strengths, addresses unmet needs and helps you to achieve your goals. Support will be provided as close to your home as possible through a whole network of community venues across the city.

You’ll have access to;

  • One-to-one and group support, programmes and complementary therapies
  • Peer mentoring by people with personal experience of the issues you’re facing and opportunities to become a Peer Mentor yourself
  • Foundations of Recovery (a cutting edge recovery support platform and coaching programme that includes modules such as  Foundations of Change, Foundations of Growth, Foundations of Rehabilitation and Live and Thrive )
  • Other sources of support, like Alcoholics Anonymous and Narcotics Anonymous or other mutual aid groups
  • Breaking Free Online (an online support tool for your recovery journey)

Healthcare Clinics

Advice, screening and vaccinations for blood-borne viruses, such as HIV and hepatitis. We also offer Naloxone kits and training. 

Treatment Services

Park House is a purpose-built in-patient treatment service providing tailored packages or residential detoxification and stabilisation for Birmingham and other residents. 

Summer Hill

Summer Hill House is a 27 bed residential unit is run by a partnership between Reach out Recovery who deliver the rehabilitation programme, Birmingham City Council who manage the building and Adullam Housing Association who manage the tenancies and provide a 24 hour concierge service. There are options for both residential and non-residential rehabilitation programmes.

Needle Exchange

Provision of safe equipment and harm reduction advice for injecting drug users. Download our list of needle exchanges in Birmingham.

Medically Assisted Recovery

Medical interventions, such as opiate substitute prescribing, aimed at reducing or ceasing drug dependence.

Community and Inpatient Detoxification

Access to both community and inpatient detoxification for both drugs and alcohol.

Education, training, employment & volunteering (ETEV)

Support in accessing training, employment and volunteering opportunities in your local community.

Support for families and carers

Are you affected by someone else’s addiction? If yes, we can help. We understand that it can be very difficult to deal with the behaviour of someone close to you who misuses drugs and/or alcohol, and we will support you to have a voice and a role in supporting your loved one. We provide access to a range of options including peer led groups, mutual aid, recovery and family recovery coaching.

Domestic Abuse support

We help victims find out what their options are, including housing, safety and legal issues, and guidance through the court process. We can also put them in touch with other organisations that may be able to address their concerns.

Housing Support

Stonham Housing Pathways Worker will offer housing advice, guidance or signposting to either the CGL Recovery Worker or the service users themselves to help the Service User remain engaged within their recovery journey.  We can support service users to navigate the city’s housing pathways and to provide advice and support with housing applications, making referrals and bidding for properties.

Criminal Justice / prison services (DIP, PPO, IOM, prisons)

We encourage people to tackle their drug and/or alcohol use and criminal offending related to substance misuse. 

Aftercare (The Recovery Network)

We want you to celebrate your recovery and continue being supported long after your treatment plan has come to an end. We provide recovery check-ins and offer access to peer-led activity groups from film clubs to fishing as well as mutual aid and wider recovery networks. Perhaps you would like to set up your own business or a community interest company that serves the wider community – we can help. 

Make an appointment

Registering is easy, you can call us on 0121 227 5890 and we will discuss the appropriate options available to you.

You can also pop in to any open access point across Birmingham, look out for the Reach Out Recovery window stickers in your local community.  

Make a referral

All you need to do is give us a call on 0121 227 5890 or email us at

We also accept referrals from all professionals including GPs, pharmacies and social workers. If you have a client who you feel would benefit from accessing our services or if you are worried about someone you know and want to know how you can help please call us.

You are not required to complete a referral form. However, if you wish you use a form you can download one here:

Referral forms can be sent via secure mail to : or by fax to 0121 535 7027. 

Can't attend your appointment? 

Please give us a call on 0121 227 5890. 

Other sources of local support

Scala House is on the Holloway Circus Roundabout (sometimes known as ‘Pagoda Island’). It is opposite the Radison Blue Hotel at the junction of Bristol Road and Smallbrook Queensway, and is a five minute walk from both New Street Station (use the Hill Street exit) and The Bullring Shopping Centre.

Scala House
36 Holloway Circus
West Midlands
B1 1EQ
United Kingdom

 0121 227 5890 (24hr)

Secure email address:

For media/marketing enquiries please contact


0121 535 7027

Scala House –

Monday to Friday: 9:30am - 8pm 

Saturday: Closed

Sunday: Closed