Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham. We offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. Our recovery teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.
If you would like to refer yourself or someone else to the service you can use our online referral form.
Check your postcode here.
Alternatively you can call, email (Birmingham.secure@CRI.CJSM.net), fax or visit the service in person.
We accept referrals from all professionals including GPs, pharmacies and social workers. If you have a client who you feel would benefit from accessing our services or if you are worried about someone you know and want to know how you can help please call us.
You can also complete our paper referral form in advance and either email it to us at or bring it with you when you visit the service.
It’s really important that you let us know. Ideally please call us on 0121 227 5890. You can also email to let us know on Birmingham.info@cgl.org.uk.
“When I came to Reach Out Recovery I was broken, now I’m fixed. I have my family back. My children have their mother back."
Reach Out Recovery service user
We believe that everyone has the potential to change. Reach Out Recovery will work with you to help you to regain control of your life, tackle your problems and reach your goals.
Advice, guidance and information
We offer free, confidential advice and information about drugs and alcohol for anyone struggling with an addiction. We know everybody’s journey is different, which is why your dedicated Recovery Coordinator will work closely with you to design a personal support plan.
If you’re worried about someone else then we can explain the kind of help we can offer, and talk to you about the best way to support the person you’re worried about.
A personal plan
Your CGL Recovery Coordinator will design a package of care that harnesses your strengths, addresses unmet needs and helps you to achieve your goals. Support will be provided as close to your home as possible through a whole network of community venues across the city.
You’ll have access to;
Healthcare Clinics
Advice, screening and vaccinations for blood-borne viruses, such as HIV and hepatitis. We also offer Naloxone kits and training.
Treatment Services
Park House is a purpose-built in-patient treatment service providing tailored packages or residential detoxification and stabilisation for Birmingham and other residents.
Summer Hill
Summer Hill House is a 27 bed residential unit is run by a partnership between Reach out Recovery who deliver the rehabilitation programme, Birmingham City Council who manage the building and Adullam Housing Association who manage the tenancies and provide a 24 hour concierge service. There are options for both residential and non-residential rehabilitation programmes.
Needle Exchange
Provision of safe equipment and harm reduction advice for injecting drug users. Download our list of needle exchanges in Birmingham.
Medically Assisted Recovery
Medical interventions, such as opiate substitute prescribing, aimed at reducing or ceasing drug dependence.
Community and Inpatient Detoxification
Access to both community and inpatient detoxification for both drugs and alcohol.
Education, training, employment & volunteering (ETEV)
Support in accessing training, employment and volunteering opportunities in your local community.
Support for families and carers
Are you affected by someone else’s addiction? If yes, we can help. We understand that it can be very difficult to deal with the behaviour of someone close to you who misuses drugs and/or alcohol, and we will support you to have a voice and a role in supporting your loved one. We provide access to a range of options including peer led groups, mutual aid, recovery and family recovery coaching.
Domestic Abuse support
We help victims find out what their options are, including housing, safety and legal issues, and guidance through the court process. We can also put them in touch with other organisations that may be able to address their concerns.
Criminal Justice / prison services (DIP, PPO, IOM, prisons)
We encourage people to tackle their drug and/or alcohol use and criminal offending related to substance misuse.
Aftercare (The Recovery Network)
We want you to celebrate your recovery and continue being supported long after your treatment plan has come to an end. We provide recovery check-ins and offer access to peer-led activity groups from film clubs to fishing as well as mutual aid and wider recovery networks. Perhaps you would like to set up your own business or a community interest company that serves the wider community – we can help.
Scala House is on the Holloway Circus Roundabout (sometimes known as ‘Pagoda Island’). It is opposite the Radison Blue Hotel at the junction of Bristol Road and Smallbrook Queensway, and is a five minute walk from both New Street Station (use the Hill Street exit) and The Bullring Shopping Centre.
0121 227 5890 (24hr)
Secure email address: Birmingham.secure@cri.cjsm.net
Please note that emails sent to the secure email address must be sent from a secure email.
For media/marketing enquiries please contact Russell.Booth@cgl.org.uk
Open access
Monday - Friday: 9am - 7:30pm
