Change Grow Live – health and social care charity

Making a referral to our young people's services

Making a referral to one of our services is straightforward. You can refer yourself or someone else by simply phoning us, sending an email or visiting one of our local services. If you would like to refer yourself or someone else to the service, you can call, email or visit the relevant service in person. Some services will also accept online referrals and self referrals via social media or SMS. Please visit the page for your local service to find out about the referral options.

If you’d prefer, you can complete the service’s paper referral form in advance and either email it to the service or bring it along with you. If you’d like help in deciding whether a referral is needed, please speak to one of our staff members and they will be happy to assist. If you are considering referring someone else, it’s important that you have their consent as we cannot accept referrals without this. We are more than happy to support this decision by providing young people with more information on what to expect and their various options, but ultimately the decision is theirs to make.
young person texting
You can refer yourself or someone else by simply phoning us, sending an email or visiting one of our local services
We deal with all referrals at the earliest opportunity and aim to contact you to discuss your referral within 2 working days and offer assessment within 5 working days.

We accept referrals from anyone including parents or carers, GPs and teachers - with the consent of the young person.

Our young people’s services can vary in terms of the type of support they provide which may mean a different eligibility criteria. Please search our services list to see further information on the appropriate service.
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"Thanks for caring, taking the time to listen and understand me. You’ve helped me with my confidence and enjoy a life without drugs"
Change Grow Live service user
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