Recovery Service - Forth Valley

alert icon Coronavirus info

Last updated: 19 June 2020

The way you get support from us will be different for a while, but we are still here. We’ll do everything we can to help you stay safe. Things are changing quickly, so keep checking this page and our national coronavirus info page for updates.

You can call us on 0808 196 2188 or email [email protected].

If your worker isn’t available, please give us a call on the main service number. We’re answering calls between 09:00 and 17:00 weekdays, with out-of-hours/weekend callback.

Updates to the service:

  • Our service is open daily, and we are mixing telephone support with face to face appointments depending on different people's needs.
  • As part of our coronavirus infection control process, when we do meet you face to face, we have shortened our appointments. Our staff will be wearing PPE (protective personal equipment) and we offer you a mask and gloves to wear while in our buildings. The PPE is to keep us all safe.
  • In order to maintain social distance, we are only admitting one person into our buildings at one time – this reduces the number of people you will come into contact with while getting support.
  • Staff are available daily over the phone to take new referrals, give advice and information and offer as much support as we can.
  • We are still open 12:00 - 14:00 daily for needle exchange. 
  • Our groups won’t be running as usual for a while but we hope to set up some online group in the future. You can find online groups and support options on our info page.
  • Look at photos of what the service looks like at the moment here.

This info is correct as of 19 June 2020. 

The info below this section applies when the service is running normally. We know this is a difficult time, but it won’t be like this forever.

For now, the top of this page is where you can find the most up to date info. If you have any questions or you're worried about something, please get in touch.

Find the latest information on coronavirus from the NHS Scotland and Gov.Scot.

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How we can help

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We can support you to make positive changes wherever you are on your recovery journey.

We provide harm reduction, key working, one to one and group work, counselling and community rehab.

Find us

  • Ground Floor Lime Tree House
    North Castle Street
    Alloa FK10 1EX

Opening times

We can offer evening appointments if you need one.

  • Monday 9:00 - 17:00
  • Tuesday 9:00 - 17:00
  • Wednesday 9:00 - 17:00
  • Thursday 9:00 - 17:00
  • Friday 9:00 - 17:00

Contact us

If you'd like to find out more about how we can help you, please do get in touch.

Phone: 0808 1962188

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Support we offer

  • ​​​Harm reduction advice including take-home naloxone kits and blood-borne virus testing
  • Counselling and CBT therapy in partnership with NHS Forth Valley 
  • Recovery support for you at any stage of the journey with one-to-one work
  • Support for finding volunteering, training, education and employment opportunities

Your first visit

When you come to our service for the first time, a friendly member of staff will be on reception to greet you. You will meet one of our staff members who will give you some harm reduction information and spend quality with you, assessing your needs and developing a plan to support your recovery.