Last updated: 8 July 2020
The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. If you're worried about something, please get in touch.
- To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have questions about your prescription please give us a call on 0330 128 1113.
- For now, we are doing all appointments over the phone.
- We are still accepting referrals - give us a call to find out more about this.
- Needle exchange is available at local pharmacies. If you have a problem with accessing a pharmacy, give us a call.
How we can help
We are a friendly and non-judgmental team. We will meet with you and complete an assessment to agree which issues you need support with. If you would like an informal discussion first please give us a call. The North team covers Crawley and Horsham.
- Centenary house
Crawley RH10 8GN
Making it easier to talk to us
From the 8 July, we're introducing a new way you can contact us. It's called First Step. It will make it easier for you to access the support you need.
When you ring the First Step number we will direct your call to the right person. It means you'll get the information and advice you need when you need it.
If you'd like to know more about First Step or you have any questions, please do get in touch: [email protected]
The First Step number is: 0330 128 1113
We are a flexible service and can support you outside these hours when needed. Ask us about our Saturday and evening options.
- Monday 09:00 - 17:00
- Tuesday 09:00 - 17:00
- Wednesday 09:00 - 17:00
- Thursday 09:00 - 17:00
- Friday 09:00 - 17:00
- Saturday 10:00 - 14:00
Click the link below to see our timetable. The meetings are being held on Zoom. There's information and links on how to join in the document.
Service user involvement weekly Zoom programme
Anyone who uses our services is welcome to join this meeting. It's a chance to catch up with other service users for support, and to give feedback on the service.
It's held every weekday from 11:00. Here are the details to join on Zoom:
Or Meeting ID is 620 274 973
If you don't have access to Zoom, you can phone-in. Call 0208 080 6591 and enter the Meeting ID when asked and then #. It will then ask you to enter Participant ID but just press # again and you will then be in the waiting room and let in by the host. The Meeting ID is 620 274 973.