Addiction, Health, Behaviour Change | CGL

Norfolk Alcohol and Drug Behaviour Change Service - Norwich

This service is commissioned by Norfolk County Council.

staff photo

Norfolk Alcohol and Drug Behaviour Change Service is a free and confidential service for adults (including offenders), families, carers and affected others. We offer a range of opportunities including workshops, brief interventions, structured groups and one-to-one key working sessions. We also have a needle exchange, where you can receive harm reduction advice, blood borne virus testing (including HIV and Hep C), naloxone training and access to other services. We offer support to affected others, with a drop in group on a Monday at 11am.

In addition to our service base, our recovery team provide outreach and engagement within the community to better support you where you live. This is currently available in Aylsham, Brundall, Cromer, Holt, North Walsham and Wymondham. Please contact us for more information.

How to contact us

We always welcome new clients, so please get in touch if you are interested in getting help from the service or you’d just like to ask some questions. Feel free to bring someone with you on your first visit.

We are based at 5 Barton Way, Norwich. You can call us on 01603 514096 or email


If you would like to refer yourself or someone else to the service, you can complete our online referral forms below. 

Refer yourself

Refer someone else

Alternatively, you can complete either our PDF or word referral form (below) and email it to, call the service on 01603 514096 or bring it with you when you visit the service.  For professional referrals (including criminal justice services) please email or fax us on 01553 241322.

We have open access times (see 'Contact Us' tab) where you can drop in to one of our sites at a particular time to complete the referral. We aim to provide you with a triage appointment on the same day or at the next available date and time. 

PDF referral form

Word referral form


If you are concerned about your drinking or drug use, click the buttons below to take our self-assessment quizzes.



We provide:

  • Substitute prescribing, including detoxification and personalised recovery co-ordination
  • Psychosocial intervention workshops
  • Mental and physical wellbeing checks including blood borne virus screening
  • Outreach and engagement in the community
  • Support for those involved within the criminal justice system
  • Referrals to relevant support agencies
  • Needle exchange
  • Free naloxone kits and training available

Can’t make your appointment?

It’s really important that you let us know. Ideally please call us on 01603 514096. You can also email to let us know on

What do our service users say about us?

"I was always made to feel welcome the staff here were non-judgmental and I always felt able to talk about my substance misuse without being made to feel like a dirtbag."

Norfolk Alcohol and Drug Behaviour Change Service service user

“I have been a service user here for 9 months. It has changed my life and I look forward to each day. Everybody I have met who works for Change Grow Live has been very friendly, helpful but most importantly supportive, whether they are my keyworker or not.”

Norfolk Alcohol and Drug Behaviour Change Service service user

What's on

Click the button below to download our full weekly timetable of activities.

See the timetable

Download the timetable

Affected Others Facebook Group

As well as four face-to-face groups across the county, we also have a closed Facebook group. You can join the group and use it to chat with others going through similar journies. 

Join our Facebook Group

Where can I go for further support?


We’d love to hear your story of using our service. Tell us what was good or how we can improve on our Care Opinion page.