Get drug advice from our online team

Get advice right now

Talking about how you’re feeling can often be the first step to making positive changes. If you’re worried about your drug use and need someone to talk to, we’re here for you.

You can speak to someone from our live online advice team using our webchat service.

It’s free and confidential.

What to expect

You’ll be connected to someone from our online team. They’ll introduce themselves and ask for your first name. They will then ask you some questions to understand what you’re worried about. You’ll be able to talk about your concerns and how you’re feeling.

They will give you any advice and guidance they think will be helpful to you, and can explain your options for getting more help.

 

webchat

Speak to someone from our online team

You can speak to someone during our webchat opening hours:

Monday, Tuesday, Thursday and Friday: 10:00 - 22:00
Wednesday: 10:00 - 14:00 and 15:00 - 22:00
Saturday - Sunday: 14:00 - 22:00

If you are already receiving support from a service, please contact them directly.

By using this service you are agreeing to our Terms of Use.

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Welcome to webchat

Find a service near you

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Useful websites and apps

Choose 'Drugs' from the options below.

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Drinkaware

Information, advice and tools to help people understand alcohol and make better choices.
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Al-Anon

Support groups for families and friends of people with an alcohol addiction.
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Alcoholics Anonymous

Regular support groups all over the country for people with an addiction to alcohol.
Visit the site
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Breaking Free Online

Free, online treatment and recovery program for anyone addicted to alcohol or drugs. Speak to any member of staff or volunteer at your local service to get access.
Visit the site
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AA 12 Steps app

Companion app for AA’s 12 step programme.
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  • Download from the app store
  • Download from google play
smart recovery website preview

SMART Recovery

Self-help recovery programmes that include help with alcohol and drug addiction.
Visit the site
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Drinks Meter app

Keep track of your drinking and get instant feedback and advice.
Download the app from
  • Download from the app store
  • Download from google play
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Sober Grid app

Connect and chat anonymously with other people in recovery from around the world.
Download the app from
  • Download from the app store
  • Download from google play
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Happify app

Activities and games to help reduce stress and improve your mental health.
Download the app from
  • Download from the app store
  • Download from google play
The apps above are produced and owned by third parties. We make no guarantees that the information within them is accurate or up to date. Please get professional healthcare advice before taking any action.