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Supporting you in your role

We'll support you in your role and take your wellbeing seriously.

Managers will recognise and reward your hard work, and there will be a range of opportunities for development.

Health and wellbeing

We have a suite of online wellbeing resources which you can use to create a personalised wellbeing plan. This can help you achieve healthy life goals relating to stress management, fitness and exercise, weight management and healthy eating.

Wellbeing hour

You can also take an hour out of your work each week to take part in an activity to improve your health, wellbeing or personal development. Our staff say this hour helps them relieve stress and feel more relaxed.

Management and supervision

During your 6 month probation, you'll have regular supervisions to address any issues or concerns. After this, you'll have supervisions on a monthly basis.

Mentoring for success

Whatever stage you're at in your career, you can benefit from our employee mentoring scheme. This provides one-to-one career development support to help you reach your potential and move forward in your career.

Generally, a mentoring relationship will last around 3 months, with one face-to-face meeting per month and additional phone and email support as agreed.

woman smiling wearing a lanyard standing in front of the service building

I have always changed jobs after two years, but here I feel so at home. Everyone is lovely, it is the nature of the job - to care for people. Staff here take care of each other.

- Kathy, Administrator

Employee Assistance Programme (EAP)

All staff have access to the Employee Assistance Programme. This includes access to telephone counselling, face-to-face counselling, telephone legal information and general telephone advice.

Mediation scheme

Everyone has a line manager who provides support in all aspects of their working life. We also offer in-house trained mediators who can help resolve certain employee relations issues which cannot be resolved through line management.

Investors in People

We've achieved Investors in People silver status. This award recognises our commitment to outstanding people management, leadership, communications and training.