Norfolk Alcohol and Drug Behaviour Change Service

alert icon Coronavirus info

Last updated: 1 June 2020

The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. If you're worried about something, please get in touch.

You can contact us on 01603 514096. You can also email us on [email protected].

Updates to the service:

  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have questions about your prescription please give us a call on 01603 514096
  • Our hubs are open during normal hours, but give us a call before coming in and we can help you get the support you need. 
  • Our groups are running online on Zoom. See our timetable below for details.
  • On Facebook, there is a confidential support group that you can join. We also have an affected others support group that's happening on Zoom. It's on a Tuesday. Join our Facebook group for more info.
  • We also have a Facebook group for family members.

You can follow us on Facebook and Twitter for more updates.

Find the latest information on coronavirus on our information pages or the NHS website.

Our online timetable

Our Emerging Futures workshops are being held by Zoom. Once you've been referred to Emerging Futures by your recovery coordinator, one of our team will be in touch to organise a Zoom induction and send you the links.

Other groups like our Affected Others meeting or Virtual Recovery Cafe are held on Zoom too. Links will be posted on our respective Facebook support groups. If you're not online, give us a call on 01603 514096 or email [email protected]

  • Mon

Monday

Time
Activity
10:00

This is for people who've been invited to join our workshops with Emerging Futures. These are being hosted on Zoom, so this session is to help you get set up and understand how they'll be working.

Once you've been referred, we'll contact you about this.

11:00

The first part of our Foundations of Recovery programme with Emerging Futures. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

12:00

Our Recovery Cafe is a safe, informal place to be with others in recovery. Join us for a cuppa and to chat with others in a similar situation to you.

Open to everyone in service with us, the link to the Zoom meeting will be posted in our Facebook Peer Support Group. https://www.facebook.com/groups/CGLNorfolkPeerSupport 

If you're not on Facebook, call us on 01603 514096 or email [email protected]

 

13:00

Part of our Foundations of Recovery programme with Emerging Futures. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals.

These are being held on Zoom. Speak to your recovery coordinator to get involved.

15:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

16:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

Tuesday

Time
Activity
11:00

This group is for anyone affected by someone else’s drug or alcohol use. Talk to and listen to other people in a similar situation to you. This is a chance for you to look after yourself and your wellbeing.

The link will be posted in our Affected Others Support Group on Facebook. facebook.com/Groups/AONorfolk/ 

If you're not on Facebook, call us on 01603 514096 or email [email protected] for more information.

12:00

Provided by Emerging Futures, Foundations of Recovery 'Lite' gives you the highlights of all the other programmes. We will use acceptance therapy and mindfulness tools, touching on the key themes and learning points of all the workshops.

This is being held on Zoom. Contact your recovery coordinator to speak about enrolment.

13:00

Provided by Emerging Futures, Foundations of Recovery 'Lite' gives you the highlights of all the other programmes. We will use acceptance therapy and mindfulness tools, touching on the key themes and learning points of all the workshops.

This is being held on Zoom. Contact your recovery coordinator to speak about enrolment.

15:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper into your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

These are being held on Zoom. Speak to your recovery coordinator to get involved.

15:30

This group is for anyone affected by someone else’s drug or alcohol use. Talk to and listen to other people in a similar situation to you. This is a chance for you to look after yourself and your wellbeing.

The link will be posted in our Affected Others Support Group on Facebook. facebook.com/Groups/AONorfolk/ 

If you're not on Facebook, call us on 01603 514096 or email [email protected] for more information.

16:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper into your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

These are being held on Zoom. Speak to your recovery coordinator to get involved.

Wednesday

Time
Activity
10:00

This is for people who've been invited to join our workshops with Emerging Futures. These are being hosted on Zoom, so this session is to help you get set up and understand how they'll be working.

Once you've been referred, we'll contact you about this.

11:00

The first part of our Foundations of Recovery programme with Emerging Futures. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals.

These are being held on Zoom. Speak to your recovery coordinator to get involved.

12:00

This is the last part of our Foundations of Recovery Programme with Emerging Futures. It focuses on helping you develop the skills, insight and support networks needed to maintain your recovery in the long term.

These are being held on Zoom. Speak to your recovery coordinator to get involved.

12:00

One to one counselling is available through Emerging Futures. You’ll have the chance to work with one of our experienced counsellors to talk through anything that’s affecting you.

These are by referral, so speak to your recovery coordinator to register your interest.

13:00

The first part of our Foundations of Recovery programme with Emerging Futures. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals.

These are being held on Zoom. Speak to your recovery coordinator to get involved.

15:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

This is being held on Zoom. Speak to your recovery coordinator about enrolment.

16:00

The first part of our Foundations of Recovery programme with Emerging Futures. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals.

These are being held on Zoom. Speak to your recovery coordinator to get involved.

Thursday

Time
Activity
10:00

One to one counselling is available through Emerging Futures. You’ll have the chance to work with one of our experienced counsellors to talk through anything that’s affecting you.

These are by referral, so speak to your recovery coordinator to register your interest.

11:00

The first part of our Foundations of Recovery programme with Emerging Futures. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals.

These are being held on Zoom. Speak to your recovery coordinator to get involved.

12:00

These workshops help you solidify your strengths and motivations for recovery and start to build a plan. This is when you begin moving from a culture of addiction into a culture of recovery.

This is held on Zoom. Speak to your recovery coordinator to get involved.

13:00

These workshops help you solidify your strengths and motivations for recovery and start to build a plan. This is when you begin moving from a culture of addiction into a culture of recovery.

This is held on Zoom. Speak to your recovery coordinator to get involved.

15:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

16:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

Friday

Time
Activity
10:00

This is for people who've been invited to join our workshops with Emerging Futures. These are being hosted on Zoom, so this session is to help you get set up and understand how they'll be working.

Once you've been referred, we'll contact you about this.

10:00

One to one counselling is available through Emerging Futures. You’ll have the chance to work with one of our experienced counsellors to talk through anything that’s affecting you.

These are by referral, so speak to your recovery coordinator to register your interest.

11:00

The first part of our Foundations of Recovery programme with Emerging Futures. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

12:00

Our Recovery Cafe is a safe, informal place to be with others in recovery. Join us for a cuppa and to chat with others in a similar situation to you.

Open to everyone in service with us, the link to the Zoom meeting will be posted in our Facebook Peer Support Group. https://www.facebook.com/groups/CGLNorfolkPeerSupport 

If you're not on Facebook, call us on 01603 514096 or email [email protected]

13:00

The first part of our Foundations of Recovery programme with Emerging Futures. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

15:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

16:00

Part of our Foundations of Recovery programme with Emerging Futures. This workshop helps you delve deeper your thought processes and helps you begin to challenge them. It helps you move from a culture of addiction to a culture of recovery.

This is being held on Zoom. Speak to your recovery coordinator to get involved.

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What we offer

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We can help you break free from harmful patterns of behaviour and feel happier and healthier.

We tailor the drug and alcohol support we offer to fit your needs. Whether it's one to one working or group sessions, we will help you work towards your goals. We want you to unlock your full potential.

How we can help you

Our service includes medical treatment. This might include substitute prescribing or medication that helps prevent relapse.

We have a needle exchange where you can find harm reduction advice. There is also blood-borne virus testing, naloxone training and access to other services.

As well as providing services at our base, our recovery team can also provide outreach in the community. This means they can support you wherever you live.

Gambling support

In addition, to support with drug and alcohol-related issues, we now offer free counselling for problem gambling. Help is available if you gamble yourself, or if you are affected by the gambling of a family member or friend. Counselling is delivered by our partner, Breakeven. Please call 01273833722 or email [email protected] for more information.

 

Find us

  • Norwich train station is a 10 minute walk away.

  • Adobe House
    5 Barton Way
    Norwich NR1 1DL

Opening times

The building will be open at these times for routine appointments, groups and workshops. For initial assessments, self-refer during one of our drop in times.

  • Monday9:00 - 20:00
  • Tuesday9:00 - 17:00
  • Wednesday9:00 - 17:00
  • Thursday9:00 - 17:00
  • Friday9:00 - 17:00

Drop-in times

Drop-in times are when you can visit the service without an appointment. We will see people in the order they arrive.

    • Monday9:30 - 15:00
    • Wednesday9:30 - 15:00
    • Friday9:30 - 15:00

    Contact us

    Phone number: 01603 514096

    Email: [email protected]

    Get social

    Follow us on social media to see what's happening in the service and the community.

    What's on

    • Mon

    Monday

    Time
    Activity
    10:00

    Our partners Emerging Futures run this course. These sessions will help you recognise your strengths and motivations you need to reach your recovery goals. Speak to your recovery coordinator to get involved.

    11:00

    This group is for anyone that is or has been affected by someone else's drug or alcohol use.

    You can share your experiences and speak to other people who are in the same situation as you. Call Matt Laker on 07741 196310 for more information.

    13:00

    Our partners Emerging Futures run this course. These sessions will help you develop self-awareness and new life skills that build into a recovery culture. Speak to your recovery coordinator to get involved.

    Tuesday

    Time
    Activity
    13:00

    Our partners Emerging Futures run this course. It will help you develop self-awareness and new life skills that build into a recovery culture. Speak to your recovery coordinator to get involved.

    10:30

    This welcome group is for people who are new to the service. You can find out what to expect from us during your recovery journey. You can also find out more about what we offer and ask any questions you might have.

    10:00

    This group is to help people who are not physically dependant on alcohol. We will help you understand the recovery process and help you to get started. It's in a group setting so you'll be with people in a similar situation to you. 

    13:00

    This group is for people who are using non-dependant, non-opiate drugs. This could include cocaine, crack and cannabis, among others. We will help you understand the recovery process and help you to get started. It's in a group setting so you'll be with people in a similar situation to you. 

    Wednesday

    Time
    Activity
    10:00

    Provided by Emerging Futures, these sessions will help you recognise your strengths and motivations you need to reach your recovery goals. Speak to your recovery coordinator to get involved.

    14:00

    Provided by Emerging Futures, these workshops take you deeper into the material you will have learned in the Preparation for Change workshops. Move from a culture of addiction to a culture of recovery. Speak to your recovery coordinator to get involved.

    13:30

    This is provided by Emerging Futures. Once you've completed the other workshops, these sessions will help you define your recovery rules, maintain your abstinence, and deepen self-awareness. Speak to your recovery coordinator to get involved.

    18:00

    Provided by Emerging Futures, Foundations of Recovery 'Lite' gives you the highlights of all the other programmes. We will use acceptance therapy and mindfulness-based cognitive therapy, touching on the key themes and learning points of all the workshops.

    Thursday

    Time
    Activity
    10:00

    Provided by Emerging Futures, these workshops take you deeper into the material you will have learned in the Preparation for Change workshops. Move from a culture of addiction to a culture of recovery. Speak to your recovery coordinator to get involved.

    10:00

    This group is for people who are alcohol dependent, preparing for a detox. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to get started. It's in a group setting so you'll be with people in a similar situation to you. 

    12:30

    This is an Alcoholics Anonymous meeting that takes place in our building. This meeting is 'open' which means anyone can come along, including friends or family. Share your experiences or just listen to others.

    Friday

    Time
    Activity
    10:00

    Provided by Emerging Futures, these sessions will help you recognise your strengths and find the motivation you need to reach your recovery goals. Speak to your recovery coordinator to get involved.

    12:30

    This is a friendly, non-judgemental group aimed at empowering and supporting women in their own recovery. With tea and coffee for everyone, this is an open chat group with structured topics relevant to wellbeing, recovery and confidence building.

    All women are welcome - call Jen for more details on 07741147929 or 01603 514096.

    Saturday

    Time
    Activity
    11:00

    This takes place in Room 3, Chapelfield Methodist Church, Chapelfield Rd, NR2 1SD

    This is an open meeting. It's for people with alcohol issues or families and friends interested in helping a loved one. You can share stories or just listen to others.

    17:00

    This takes place at The Gallery, Quakers Friends Meeting House, Upper Goat Lane, Norwich, Norfolk, NR2 1EW. The meeting is upstairs.

    This is an open meeting and is anonymous. It's for people who have a substance misuse problem or are worried about their substance use.

    19:30

    This is at St Mark's Church Hall, Hall Rd, (City end) NR1 3HL.

    This is an open meeting. It's for people with alcohol issues or families and friends interested in helping a loved one. You can share stories or just listen to others.

    Sunday

    Time
    Activity
    10:00

    This is at St Alban's Hall, Grove Walk NR1 2QF

    This is a closed meeting. This means it's only for people who have an issue with alcohol and want to stop drinking. It's a peer support group where you'll be encouraged to share your story and listen to others.

    11:00

    This takes place at The Baptist Church, Silver Road, Norwich, Norfolk, NR3 4TE. The entrance is on Mousehold Avenue.

    This is an open meeting for all women looking for help with substance misuse. It's a non-judgemental peer support group.

    11:00

    This takes place at the Men's Shed, 43-51 Pitt Street, Norwich, Norfolk, NR3 1DE.

    Enter Pitt Street from Crispins Road roundabout and turn into the gate on the right-hand side (there will be a greeter on the gate). There is parking for up to 10-15 cars.

    This is a peer support group open to all men who are seeking help for substance misuse. It is a safe, non-judgemental space to support each other.

    16:00

    This is at Fairland United Reformed Church, Fairland Green, NR18 0AW. It's in the lounge meeting room at back of the church, where there is a separate entrance.

    It's a peer support group for women looking for help with alcohol misuse - a safe space to share experiences, advice or just listen.

     

    16:00

    This takes place at the Friends Meeting House, Pottergate, Upper Goat Lane, NR2 1EW.

    It's an open meeting, which can include friends and families of someone with an alcohol misuse problem. It's a peer support group to share stories and support each other in recovery.

    18:00

    This is at Holt Community Centre, Kerridge Way, NR25 6DN.

    It's an open meeting, which can include friends and families of someone with an alcohol misuse problem. It's a peer support group to share stories and support each other in recovery.

    19:00

    The weekend group is at Quakers Friends Meeting House, Upper Goat Lane, Norwich, NR2 1EW.

    The meeting is upstairs in the gallery, through the main door, first right and then through the white door on the left.

    It's an open meeting for those looking for help with or concerned about a substance misuse problem. It is a peer support group to share stories and support each other in recovery.

    Your first visit

    A friendly member of our team will greet you when you arrive. They'll be more than happy to help you with any questions you have.
     

    Our welcome group

    We run a welcome group for people who are new to the service. At the group, you can learn more about what we offer and how we can support you.

    Advice and support

    A woman and two men are sitting having a conversation

    Alcohol

    We have a range of options to help you in your recovery.

    Alcohol treatment options
    A group of people are having a conversation

    Drugs

    We offer: harm reduction advice, blood-bourne virus testing, naloxone training and more.

    Drug treatment options
    Four people are sitting outside on a bench

    Support for others

    If you're worried about someone else, you can refer them for help from us.

    Get help for someone else

    Useful websites and apps

    drinkaware website screenshot

    Drinkaware

    Information, advice and tools to help people understand alcohol and make better choices.
    Visit the site
    al anon website preview

    Al-Anon

    Support groups for families and friends of people with an alcohol addiction.
    Visit the site
    aa website preview

    Alcoholics Anonymous

    Regular support groups all over the country for people with an addiction to alcohol.
    Visit the site
    breaking free online preview

    Breaking Free Online

    Free, online treatment and recovery program for anyone addicted to alcohol or drugs. Speak to any member of staff or volunteer at your local service to get access.
    Visit the site
    Download the app from
    • Download from the app store
    • Download from google play
    aa 12 steps app screenshot in a phone

    AA 12 Steps app

    Companion app for AA’s 12 step programme.
    Download the app from
    • Download from the app store
    • Download from google play
    quote purple icon

    "I was always made to feel welcome. I found the staff here were non-judgemental" 

     

    The apps above are produced and owned by third parties. We make no guarantees that the information within them is accurate or up to date. Please get professional healthcare advice before taking any action.

    This service is commissioned by Norfolk County Council.

    norfolk county council