How to keep yourself safe during group video calls

More than ever, people are using video calls to talk, connect and support one another. This is a great way for people to stay connected, especially during difficult times, but it is important to understand how to stay safe while interacting online. That is why we’ve pulled together our top tips and advice for ways you can help keep yourself safe during video calls.

  • If you don’t have headphones, keep the volume low or make the call in another room if possible.
  • It is also possible to turn on captions or subtitles if you need them.
  1. Be mindful of the information you share with the group, including your name and username, especially if you use it elsewhere or on other social media.
  2. It’s up to you if you want to have your camera on or off.
  3. Be mindful of what is visible in the background - anything that might show your address, valuables or anything that could identify you or someone else.
  4. Do not share the time or location of where you collect your medication.
  • Information that can or can’t be shared will typically be agreed at the start of a session.
  1. Be respectful of others – use the ‘raise your hand’ function or chat box when you want to speak.
  2. Remember, if you are using a laptop or PC, you can blur your background. Please be aware this function is not available on mobile phones.
  3. If you communicate with people outside of the group, make sure they are who they say they are.
  4. If you are letting someone else use your device, remember to check your privacy settings and make sure they can only see things you want them to.

If you work for another organisation you can find advice about how to help keep people safe during video calls here.