Spectrum Drug and Alcohol Recovery Services

alert icon Coronavirus info

Last updated: 9 July 2020

You might be feeling anxious and unsure about everything that’s happening right now. It’s OK to feel like that.

You can contact us from 09:00-19:00 by phoning us on 0800 652 3169 or emailing [email protected]. Our recovery workers are offering support over the phone. If you're worried about something, get in touch.

Updates to the service:

  • Our opening hours have changed. Our hubs are open 09:00-17:00 on weekdays
  • If you have questions about your prescriptions take a look at our prescription information page
  • For now, we are doing all appointments over the phone. 
  • Our groups aren't going to be running for a while.
  • If you have children staying at home and you’re unsure what to do when they’re hurt or unwell, take a look at this advice.

Help at home

Breaking Free Online is a free, online treatment and recovery program. It's for anyone addicted to alcohol or drugs. You can sign up to the treatment programme using the access code herts11.

Find the latest information on coronavirus on our information pages or the NHS website.

You can find local mutual aid support groups on this website.

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How we can help

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We believe everyone can change.

We will help you set and achieve your goals. We'll listen to your needs and tailor your care plan to you. We have a range of options available to support you. 

Find us

  • The service is a 5 minute walk from Hertford East train station and directly opposite to the Tesco Superstore on Ware Road.

  • Yeomans Court
    Ware Road
    Hertford SG13 7HJ

Opening times

  • Monday 09:00 - 17:00
  • Tuesday 09:00 - 17:00
  • Wednesday 09:00 - 12:30
  • Thursday 13.00 - 20:00
  • Friday 09:00 - 17:00
  • Saturday 11:00 - 14:00

Contact us

Phone number: 0800 652 3169

Email: [email protected]

If it's an emergency or you don't think you can stay safe, please call 999 or go to A&E. If you feel like you need someone to talk to right now, we would recommend calling the Samaritans on 116 123.

If you're looking for local support, you can find services in Hertfordshire on this website.

Get social

Follow us on social media to see what's happening in the service and the community.

What's on

  • Mon

Monday

Time
Activity
13:00

SMART Recovery meetings focus on addictive behaviour, not the substance itself. You will concentrate on the present and future to set goals. We don't focus on the past, we only look ahead.

12:00

EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you.

14:00

If you need help with a range of issues (benefits advice, housing, emotional support) this drop-in may be for you.  

14:30

There is limited numbers at this session so please speak to your keyworker for information.

Tuesday

Time
Activity
13:00

This course will give you the things you need to get started on your journey to a better life. It will help you understand what change means to you and increase your motivation. This is held at Rosedale Community Church in Cheshunt. 

14:30

EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you. This is held at Oxford House in Bishops Stortford. 

Wednesday

Time
Activity
10:30

Once you’ve made a positive change in your life, you want to maintain your new lifestyle. This course will help you to grow as a person.

10:30

EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you.

19:30

This is held at the Hertford service. 

Thursday

Time
Activity
13:00

This is a session where you can get housing advice from Emerging Futures. 

15:00

This course will give you the things you need to get started on your journey to a better life. It will help you understand what change means to you and increase your motivation.

18:00

This is for carers and affected others. It's run by Siobhan and Lauren and held at the Hertford service. 

Friday

Time
Activity
10:00

EBI means extended brief interventions. This group will support you by motivating you before you start your recovery. We will help you understand the recovery process and help you to start it. It's in a group setting so you'll be with people in a similar situation to you.

 

12:00

If you need help with a range of issues (benefits advice, housing, emotional support) this service  may be for you. This is held at Rosedale Community Church in Cheshunt. Let your recovery worker know if you'd like to attend and they'll book you an appointment. 

13:30

SMART Recovery meetings focus on addictive behaviour, not the substance itself. You will concentrate on the present and future to set goals. We don't focus on the past, we only look ahead. This is held at Rosedale Community Church in Cheshunt. 
 

13:30

When you graduate from the Foundations of Life course, you’ll have everything you need to go on and live a happy and fulfilled life.

Saturday

Time
Activity
12:00

SMART Recovery meetings focus on addictive behaviour, not the substance itself. You will concentrate on the present and future to set goals. We don't focus on the past, we only look ahead. This is held at Rosedale Community Church in Cheshunt. 

11:00

This is held at the service.

Sunday

Time
Activity
11:00

This is held at the Hertford service. 

19:00

This is held at the Hertford service.

Advice and support

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Alcohol

We offer alcohol screening, advice and access to detox.

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Drugs

Our needle exchange has harm reduction advice and blood-bourne virus testing.

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Support for others

We have groups for family, carers and affected others. You'll meet people who are going through a similar thing to you.

Your first visit

When you visit the service for the first time, a member of staff will greet you in reception. They will help you to sign in and talk you through what will happen next. We have tea, coffee and water available. There's also information on other support services that you can take home with you. If you have any questions, please feel free to ask the person at reception. 

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“It hasn’t always been easy and of course I’ve had my doubts.

Everyone in recovery has their little tricks or things that work for them, and for me it’s knowing that I can always go back to drinking again if I want to. That might sound strange, but it means that I’m making a choice – that I have a choice – and that I am in control of myself and my future. For me, that’s really important.”

- Quote from someone who used the service