Spectrum Drug and Alcohol Recovery Services

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How we can help

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We believe everyone can change.

We will help you set and achieve your goals. We'll listen to your needs and tailor your care plan to you. We have a range of options available to support you. 

Find us

  • The service is a 5 minute walk from Hertford East train station and directly opposite to the Tesco Superstore on Ware Road.

  • Yeomans Court
    Ware Road
    Hertford SG13 7HJ

Opening times

  • Monday 09:00 - 17:00
  • Tuesday 13:00 - 17:00
  • Wednesday 09:00 - 17:00
  • Thursday 12:00 - 20:00
  • Friday 09:00 - 17:00
  • Saturday 11:00 - 14:00
  • Sunday (Closed)

Contact us

Phone number: 0800 652 3169

Email: [email protected]

If it's an emergency or you don't think you can stay safe, please call 999 or go to A&E. If you feel like you need someone to talk to right now, we would recommend calling the Samaritans on 116 123.

If you're looking for local support, you can find services in Hertfordshire on this website.

Get social

Follow us on social media to see what's happening in the service and the community.

What's on

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

Monday

Time
Activity
11:00

EBI means Extended Brief interventions. This group will assist you by motivating you prior to beginning your recovery. We will assist you in understanding and initiating the recovery process. You'll be in a group setting with people who are in a similar situation to you.

13:00

Everyone is welcome

Tuesday

Time
Activity
11:00

EBI means Extended Brief interventions. This group will assist you by motivating you prior to beginning your recovery. We will assist you in understanding and initiating the recovery process. You'll be in a group setting with people who are in a similar situation to you.

13:00

Numbers for these sessions are limited so please speak to your keyworker for more details.

14:00

Join us on Zoom

ID: 9366478030

Password: 907401

Wednesday

Time
Activity
11:00

EBI means Extended Brief interventions. This group will assist you by motivating you prior to beginning your recovery. We will assist you in understanding and initiating the recovery process. You'll be in a group setting with people who are in a similar situation to you.

16:00

Join us on Zoom for this group. 

Zoom ID: 9317 3086294

Password: 515195

Thursday

Time
Activity
13:00

Join us on Zoom for this group. 

Zoom ID: 95938983756

Password: 289015

13:00

Get advice on any housing problems. 

18:00

This group is face to face and takes place at the Rosedale Community Church

18:00

EBI means Extended Brief interventions. This group will assist you by motivating you prior to beginning your recovery. We will assist you in understanding and initiating the recovery process. You'll be in a group setting with people who are in a similar situation to you.

Friday

Time
Activity
11:00

This group is face to face.

 

14:00

This group is face to face.

14:00

Turning Point

Satellite Hubs

Satellite Hubs available in Hertford

 

Date: Every Tuesday

Address: Oxford House, London Road, Bishop Stortford, CM23 3LA

Opening Times: 13:00 - 17:00 (Appointment Only)

 

Date: Every Friday

Address: Waltham Cross Community Skills Hub, 59 Pavilions Shopping Centre, Broxbourne, EN8 7JU

Opening Times: 09:00 - 17:00 (Appointment Only)

Advice and support

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Alcohol

We offer one-to-one and group support from an experienced alcohol worker. If you're worried about your drinking but not yet dependent, we offer 6 sessions via phone or video call. We can do these sessions on evenings and weekends. Find out more about our alcohol treatment options.  

Two men are standing in the street

Drugs

We offer confidential one-to-one and group support from an experienced drug worker. We can help you with any drug use, including heroin, cocaine, benzos and more. If you need it, we can provide medical support such as substitute prescribing.

At our needle exchange, you can get harm reduction information and advice.

If you're worried about your cannabis use, we offer 6 sessions via phone or video call. We can do these sessions on evenings and weekends. 

Find out more about our drug treatment options. 

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Support for others

It can be tough when your loved one has a problem with drugs or alcohol but you're not alone. We have family and carers groups where you can find out more about addiction, share your feelings and learn how to build a healthier relationship with your loved one.

Your first visit

When you visit the service for the first time, a member of staff will greet you in reception. They will help you to sign in and talk you through what will happen next. We have tea, coffee and water available. There's also information on other support services that you can take home with you. If you have any questions, please feel free to ask the person at reception. 

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“It hasn’t always been easy and of course I’ve had my doubts.

Everyone in recovery has their little tricks or things that work for them, and for me it’s knowing that I can always go back to drinking again if I want to. That might sound strange, but it means that I’m making a choice – that I have a choice – and that I am in control of myself and my future. For me, that’s really important.”

- Quote from someone who used the service