If you find yourself drinking more than you used to and have concerns about its impact on your life, rest assured that we are here to assist you. Whether you're unsure about managing your alcohol consumption or seeking support for a loved one, our dedicated team is ready to provide free and confidential assistance through telephone or video calls. We understand that life gets busy, so we've made ourselves available during evenings and weekends to ensure accessibility and convenience. Don't hesitate to reach out.
How we can help
We can help you to address your drinking and make positive changes during 6 sessions with an experienced alcohol worker.
All of these sessions will be held via telephone or video call, so you can discuss your drinking in an environment that’s comfortable and easy for you. We can hold these sessions in the evening and at weekends.
We will explore your relationship with alcohol, the impact on your life and help you to cut back with useful coping strategies and tips to build strong mental and emotional resilience.
If you find you need extra help, we can also provide more intensive support for your drinking.
To refer yourself or someone else please fill in our online form. We will call you for a conversation within 5 working days.
Call us: 0800 652 3159
If it's an emergency or you don't think you can stay safe, please call 999 or go to A&E. If you feel like you need someone to talk to right now, we recommend calling the Samaritans on 116 123.
If you're looking for local support, you can find services in Hertfordshire on this website.
Information for professionals
If you’re working with someone who may have a drinking problem, it can be hard to know what treatment is available and suitable for them.
The Alcohol Telecoms team help people who score between 8-19 on an alcohol audit. This means they are increasing their alcohol consumption but not drinking dependently. Alcohol Change has a unit calculator you can also use.
If someone scores higher than 20+ on an alcohol audit they require more intensive support - we will support them in our regular hubs, so please refer them using our online form.
You can find advice for spotting the signs of a drinking problem and how to help someone to reduce or quit their drinking here.