How we can help you
If you are looking to change your relationship with alcohol or drugs, we can help. We can also help anyone who is worried about a family member or friend.
We offer a range of options including workshops, groups, and one-to-one key working sessions. The support we give can be done on the phone or on a video call, or we can arrange to see you face-to-face.
We also have needle exchange where you can get harm reduction advice, blood-borne virus testing (including HIV and Hepatitis C), naloxone training and access to other services.
We run lots of different groups, get in touch to find out more about how you can join.
We are open Monday - Friday: 09:00 - 17:00.
We still have a few precautions in place to protect everyone from coronavirus.
This includes things like a limited number of people in the service at once, wearing facemasks unless you are exempt, and making sure the hub is well ventilated with sanitiser stations in place.
Before you come in, we'll ask you a few questions to check if you have symptoms. If you do, we'll be able to arrange a way to have your appointment on the phone or by video call.
Build on Belief
On Fridays, Saturdays and Sundays we offer a range of social activities run by our partners, Build on Belief. It's a place to find a little extra support over the weekend. There's a little garden where you can relax with a cup of coffee. There's also a large kitchen for community meals. You can also do mindfulness, yoga, crafting, table tennis and more. These are the opening times:
Saturday 12:00 - 16:00
Sunday 12:00 - 16:00
- 997 Romford Road
London E12 5JR
We want to hear what you’ve got to say. Making sure we’re meeting your expectations and providing a high-quality, effective service is hugely important to us.
Getting your feedback is the best way to ensure that we know what you like and what you think we could do better.
Your feedback will be used to shape changes that are made locally within the service, as well as national practice – we really do value what you think and want to make the support you receive as positive as possible.
If you'd like to get in touch with a complaint, compliment, or feedback, you can email: