Ealing RISE - London

Announcement: RISE has now relocated from 99–103 The Broadway, West Ealing. All services are now operating as usual from our new location at Southall Town Hall, 1 High Street, Southall UB1 3HA.

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How we can help

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We are here to support you. We are a free and confidential service and there is a range of ways we can help.

If you want to cut down or stop your use of drugs or alcohol, we can help. We will listen to your needs, and help you choose the best options for you.

We will work with you to set goals and create a treatment plan that suits you. Your goals might be a reduction, abstinence, or detox.

We help Ealing residents who live in the W and UB (Southall) postcode areas, who are over 18 and who are using or have used alcohol and or drugs in the last three months.

Your treatment options

We have lots of treatment options to support you. This includes:  

  • One-to-one support sessions 
  • Groupwork – online and face to face 
  • Medication-assisted treatment, including Buvidal 
  • Testing for blood-borne viruses such as hepatitis B, hepatitis C and HIV  
  • Counselling 
  • Naloxone, the opioid overdose reversal drug
  • Onward referrals to a range of specialist services  
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Who we are

We work with a number of agencies to support people in Ealing who are experiencing difficulties with drugs and/or alcohol.

We work with the Central and North West London NHS Foundation Trust and Build on Belief. We work closely with other agencies across the Borough of Ealing, including West London NHS Trust and the Women's Wellness Zone.

Build on Belief

Build on Belief is led by people who use services. They are part of the RISE family, and operate from our central hub.

You can see their timetable and what they offer on the Build on Belief website.

Find us

Southall

  • Announcement: RISE has now relocated from 99–103 The Broadway, West Ealing. All services are now operating as usual from our new location at Southall Town Hall, 1 High Street, Southall UB1 3HA.

  • Southall Town Hall
    1 High Street
    Southall UB1 3HA

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West Hub

  • The nearest bus stop is Alexander Avenue. If you follow the road Northcote Avenue to the bottom and turn left, Rise is next door to Saluja GP Surgery.

  • 36A Northcote Avenue
    Southall UB1 2AY

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Opening times

Our hubs are open during these times for scheduled appointments and walk-in support. We also accept hospital discharges and prison releases with a referral.

  • Monday09:30 - 16:00
  • Tuesday09:30 - 16:00
  • Wednesday09:30 - 16:00
  • Thursday09:30 - 19:00
  • Friday09:30 - 16:00

Contact us

There are different ways you can get in touch: 

Southall Town Hall: 0800 1958100

Email [email protected]

Our office is open for you to get in touch during these hours:

  • Monday: 09:00 - 17:00
  • Tuesday:  09:00 - 17:00
  • Wednesday:  09:00 - 17:00
  • Thursday: 09:00 - 19:00
  • Friday:  09:00 - 17:00

You can also follow us on social media to see what we are up to.

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Get support

If you would like to refer yourself to Ealing RISE, please complete our short online form. Please provide as much information as you can, as this will help our team to process the referral as quickly as possible.

If you are a professional looking to refer someone to us for support with their drug and/or alcohol use, please complete our professionals referral form.

What's on

The Build on Belief service user group runs groups and drop-in sessions at our West Ealing site. More information is available on their website.

Our needle exchange is open Monday to Friday 9:30–16:00 for anyone to collect clean works from. 

All our groups are run in the Dominion Centre/West Ealing or online.

Please see our timetable for information about our groups below:

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

Monday

Time
Location
Activity
09:30

You can get clean injecting equipment at our needle exchange.

Our Needle Exchange is open Monday to Friday at 09:30 – 16:00 for anyone to access.

10:30

This group is for our Polish speaking clients, where each session designed to help people address their alcohol use and explore their relationship with alcohol and how to implement change related goals.

This session runs from our West Ealing site at 99-103 The Broadway, West Ealing, Uxbridge Road, W13 9BP.

11:00

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

13:00

This group encourages discussions about using cannabis where people can discuss their experiences. 

You’ll receive educational information and tools to support making positive changes with cannabis use.  

This group takes place at our Central Hub and is by invite only. If you’re interested in joining, please speak to your Recovery Worker for more information.

13:00

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

Tuesday

Time
Location
Activity
09:30

You can get clean injecting equipment at our needle exchange.

Our Needle Exchange is open Monday to Friday at 09:30 – 16:00 for anyone to access.

10:30

This relapse prevention group builds on positive changes already made, where you’ll be supported to help develop awareness, tools, and strategies to maintain those changes.

This group takes place in our Central Hub and is by invite only. If you’re interested in joining, please speak to your Recovery Coordinator.

11:00

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

13:00

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

13:00

This online group will help you develop motivation to make positive changes to substance use and to create distance between the old and the new.

If you’re interested in joining, please speak to your Recovery Coordinator.

14:30

This group is designed to support the Polish community who are no longer drinking and provides tools on how to sustain long term abstinence.

The session takes place in our Central Hub.

17:30

In Partnership with Mind, Rise are hosting a monthly specialist carers group, offering all carers of persons with a mental health diagnosis combined with misuse of substances or alcohol.

This session will provide you with an opportunity to talk with others going through similar situations. If you care for someone who has both a mental health diagnosis and who is experiencing challenges with drug or alcohol, then this group can offer you the support you may not be able to get from other carer groups.

The group can be accessed in-person or via Teams on the last Tuesday of each month from 17:30 - 18:30. For more information, please visit Mind’s website.

19:00

This session is run jointly between Rise and a Polish AA facilitator. The group is open to any Polish clients who want to achieve or maintain abstinence.

The session takes place in our Central Hub.

Wednesday

Time
Location
Activity
09:30

You can get clean injecting equipment at our needle exchange.

Our Needle Exchange is open Monday to Friday at 09:30 – 16:00 for anyone to access.

10:00

The power of the breath and how it can reduce anxiety, induce clear thinking, and increase overall well-being.

10:30

This group is for people preparing to go through the detoxification process.  We facilitate detox at inpatient detox units and within the community supported by our clinical team.  Preparation for this process is a key factor towards a positive outcome.

The session takes place in our Central Hub. If you’re interested in joining, please speak to your Recovery Worker.

13:00

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

14:00

This course focuses on relationships with substances and how to implement change related goals.

This group takes place in our Central Hub and is by invite only. If you’re interested in joining, please speak to your Recovery Worker for more information.

14:00

For our Punjabi speaking clients, this group focusses on harm reduction associated with alcohol and substance use and how to help make positive changes.

Thursday

Time
Location
Activity
09:30

You can get clean injecting equipment at our needle exchange.

Our Needle Exchange is open Monday to Friday at 09:30 – 16:00 for anyone to access.

09:30

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

10:30

This course is for people who are using alcohol at a physically dependent level and may require detoxification.  During the sessions we will explore the impact of dependent alcohol use and support people towards detox and a life without alcohol.

The session takes place in our Central Hub If you’re interested in joining, please speak to your Recovery Worker. 

11:00

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

11:00

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

12:00

This group is aimed at people who are experiencing difficulties with alcohol but who are not physically dependent.  We will explore the relationship with alcohol and the long-term consequences.  We will support you to implement positive recovery goals.

The session takes place in our Central Hub. If you’re interested in joining, please speak to your Recovery Worker for more information.

15:00

This ancient practice is known to reduce stress, improve sleep, and enhance your mood. Acupuncture is a safe, natural way to promote healing and relaxation.  

Friday

Time
Location
Activity
09:30

You can get clean injecting equipment at our needle exchange.

Our Needle Exchange is open Monday to Friday at 09:30 – 16:00 for anyone to access.

11:00

This group is aimed at people who are experiencing difficulties with alcohol but who are not physically dependent. This group focusses on exploration of your relationship with alcohol and developing change related goals.

It's in a group setting so you'll be with people in a similar situation to you.

This session takes place in the Dominion Centre. If you’re interested in joining, please speak to your Recovery Worker.

13:00

This is a 12-week abstinence programme. This course helps to increase well-being and personal growth.

This group is accessible by invitation only, so please speak to your Recovery Worker for more information.

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Starting your journey

We accept referrals from all sources. You can refer yourself; alternatively, a professional, such as your GP, can refer you to the service. You can complete an online referral form, or call us on 0208 5674772 and a friendly member of our team can discuss and complete a referral form with you over the phone.

We will process your referral as quickly as we can, and someone will contact you to arrange an appointment. Your appointment can take place over the phone, via video call, or face-to-face.

Interpreters are available in most languages to support you through the process.

The central hub in Ealing

Your first appointment

When you visit the service for the first time, a friendly member of staff will greet you in reception. If you're waiting for a group or appointment, you'll wait in our reception. There are places to sit and leaflets to read. If you have any specific needs, please let us know before your appointment, just give us a call at 0208 5674772.

If your appointment is over the phone, a Recovery Worker will contact you at the arranged time on the number you have provided. 

The assessment process can take up to an hour so please do allow time for this. Our Recovery Worker will go through an assessment with you to discuss your needs and will work with you to set goals and create a treatment plan that suits you.

Our West Ealing hub does not have parking; however, there is chargeable on-street parking.

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