Ealing RISE - London
How we can help
If you want to cut down or stop your use of drugs and alcohol, we can help. We will listen to your needs, and help you choose the best options for you.
We will work with you to set goals and create a treatment plan that suits you. Your goals might be a reduction, abstinence, or detox.
We help residents of the Borough of Ealing who live in the W postcode area, who are over 18 and who are using or have used alcohol and or drugs in the last three months.
Your treatment options
We have lots of treatment options to support you. This includes:
- One-to-one support sessions
- Groupwork – online and face to face
- Medically assisted treatment, including Buvidal
- Testing for blood-borne viruses such as hepatitis B, C and HIV
- Counselling
- Naloxone, the opioid overdose reversal drug
- Onward referrals to a range of specialist services
Who we are
We work with a number of agencies to support the residents of the Borough of Ealing who are experiencing difficulties with drugs and/or alcohol.
We work with the Central and North West London NHS Foundation Trust and Build on Belief. We work closely with other agencies across the Borough of Ealing including West London NHS Trust and the Women's Wellness Zone.
Build on Belief are led by people who use services. They are part of the rise family, and operate from our central hub.
View their timetable and what they offer on the Build on Belief website.
Find us
The service is a 10-minute walk from West Ealing Train Station, and a 10-minute bus ride from Ealing Broadway Tube Station.
- 99-103 The Broadway
West Ealing
Uxbridge Road W13 9BP Residential on-street parking is available close to the service; however, this is not available between the times of 09:00-10:00 and 14:00-15:00.
Opening times
These are our opening times for the people who use our services. During this time, we'll have appointments as well as emergency walk-ins, hospital discharges and prison releases.
Our general office opening hours are listed below.
- Monday09:30 - 16:00
- Tuesday09:30 - 16:00
- Wednesday09:30 - 16:00
- Thursday09:30 - 19:00
- Friday09:30 - 16:00
Contact us
If you would like to get in touch, the best way is to give us a call on 0208 5674772 or 0800 1958100, or email [email protected].
Our office is open for you to get in touch from:
- Monday: 9:00 - 17:00
- Tuesday: 9:00 - 17:00
- Wednesday: 9:00 - 17:00
- Thursday: 9:00 - 19:00
- Friday: 9:00 - 17:00
You can also follow us on social media to see what we are up to.
Referrals
If you would like to refer yourself or another person to the service, please complete our online form. Please provide as much information as you can, as this will help our team to process the referral as quickly as possible.
What's on
The Build on Belief Service User Group runs groups and drop-in sessions at our West Ealing site. Information is available on their website.
Our needle exchange is open Monday to Friday 9:30–16:00 for anyone to collect clean works from.
Please see our timetable for information about our groups below:
Starting your journey
We accept referrals from all sources. You can refer yourself; alternatively, a professional, such as your GP, can refer you to the service. You can complete an online referral form, or call us on 0208 5674772 and a friendly member of our team can discuss and complete a referral form with you over the phone.
We will process your referral as quickly as we can, and someone will contact you to arrange an appointment. Your appointment can take place over the phone, via video call or face-to-face.
Interpreters are available in most languages to support you through the process.
Your first appointment
When you visit the service for the first time, a friendly member of staff will greet you in reception. If you're waiting for a group or appointment, you'll wait in our reception. There are places to sit and leaflets to read. If you have any specific needs, please let us know before your appointment, just give us a call at 0208 5674772.
If your appointment is over the phone, a Recovery Worker will contact you at the arranged time at the number you have provided.
The assessment process can take up to an hour so please do allow time for this. Our Recovery Worker will go through an assessment with you to discuss your needs and will work with you to set goals and create a treatment plan that suits you.
The hub does not have parking; however, there is chargeable on-street parking.
Your Recovery Worker will work closely with you to develop a treatment plan that meets your goals.
Find out more about alcohol treatment options.
Find out more about drug treatment options.
