Ealing RISE - London

woman standing on a bridge looking into the distance

How we can help

two hands icon

We are here to support you. We are a free and confidential service and there is a range of ways we can support you.   

If you want to cut down or stop your use of drugs and alcohol, we can help. We will listen to your needs, and help you choose the best options for you. 

We will work with you to set goals and create a treatment plan that suits you. Your goals might be a reduction, abstinence, or detox. 

We help residents of the Borough of Ealing who live in the UB (Southall) postcode area, who are over 18 and who are using or have used alcohol and or drugs in the last 3 months.  

 

Your treatment options

We have lots of treatment options to support you. This includes:

  • One-to-one support sessions  
  • Groupwork – online and face to face  
  • Medically assisted treatment including Buvidal  
  • Testing for Blood Borne Viruses such as Hepatitis B, C and HIV   
  • Counselling  
  • Naloxone  
  • Onward referrals to a range of specialist services  
A smiling man standing in front of green leaves

Who we are

We work with a number of agencies to support the residents of the Borough of Ealing who are experiencing difficulties with drugs and/or alcohol. 

We work with the Central and North West London NHS Foundation Trust and Build on Belief (BoB). We work closely with other agencies across the Borough of Ealing including West London NHS Trust and the Women's Wellness Zone

Build on Belief

Build on Belief are led by people who use services. They are part of the rise family, and operate from our central hub.

You can find out more about their timetable and what they offer here.  

Find us

  • The nearest bus stop is Alexander Avenue. If you follow the road Northcote Avenue to the bottom and turn left, RISE is next door to The Saluja GP Surgery.

  • 36A Northcote Avenue
    Southall UB1 2AY

Our opening times

These are our opening times for the people who use our services. During this time, we'll have appointments as well as emergency walk-ins, hospital discharges and prison releases.

You can see our general office opening hours here

  • Monday9:30 - 16:00
  • Tuesday9:30 - 16:00
  • Wednesday9:30 - 16:00
  • Thursday09:30 - 19:00
  • Friday13:00 - 16:00

Contact us

If you would like to get in touch, the best way is to give us a call at 02088435900 or 08001958100. You can also email us at: [email protected] 

Our office is open for you to get in touch from:

  • Monday: 9:00 - 17:00
  • Tuesday:  9:00 - 17:00
  • Wednesday:  9:00 - 17:00
  • Thursday: 9:00 - 19:00
  • Friday:  9:00 - 17:00

Don’t forget to follow us on social media to see what we are up to.

Referrals

If you would like to refer yourself or another person to the service, please complete our online referral form here. When you complete the form, please provide as much information as possible as this will help the team to process the referral as quickly as possible.  

What's on

  • Mon

Monday

Time
Activity
09:30

At our needle exchange, you can get clean injecting equipment.

It's open from 9:30 - 16:30.

Tuesday

Time
Activity
09:30

At our needle exchange, you can get clean injecting equipment.

It's open from 9:30 - 16:30.

11:00

This is held online. Please get in touch with us to find out more.

12:00

This is on the 4th Tuesday of every month. Please get in touch with us to find out more.

Wednesday

Time
Activity
13:00

At our needle exchange, you can get clean injecting equipment.

It's open from 13:00 - 16:30.

10:00

This is held online. Get in touch with us to find out how to join.

Thursday

Time
Activity
09:30

At our needle exchange, you can get clean injecting equipment.

It's open from 9:30 - 18:00.

12:30

This is held online. Get in touch with us to find out how to join.

Friday

Time
Activity
09:30

At our needle exchange, you can get clean injecting equipment.

It's open from 9:30 - 16:30.

alt

Starting your journey

We accept referrals from all sources. You may wish to refer yourself or a professional, such as your GP, can refer you to the service directly. You can complete a referral online here, or you can call our team on 02088435900 and a friendly member of our team can discuss and complete a referral form with you over the phone.   

We will process your referral as quickly as we can, and someone will contact you to arrange an appointment. Your appointment can take place over the phone, via video call or a face-to-face appointment can also be offered.   

Interpreters are also available in most languages to support you through the process.

The West Hub in Ealing

Your first appointment

When you visit the service for the first time, a friendly member of staff will greet you in reception. If you're waiting for a group or appointment, you'll wait in our reception. There are places to sit and leaflets to read. If you have any specific needs, please let us know before your appointment, just give us a call at 02088435900.  

If your appointment is over the phone, a Recovery Worker will contact you at the arranged time at the number you have provided.   

The assessment process can take up to an hour so please do allow time for this. Our Recovery Worker will go through an assessment with you to discuss your needs and will work with you to set goals and create a treatment plan that suits you.  

The West Hub does not have parking, however, there is chargeable on-street parking.  

an NHS logoThe build on belief logo