Ealing RISE - London
How we can help
If you want to cut down or stop your use of drugs and alcohol, we can help. We will listen to your needs, and help you choose the best options for you.
We will work with you to set goals and create a treatment plan that suits you. Your goals might be a reduction, abstinence or detox.
We help residents of the Borough of Ealing who live in the UB (Southall) postcode area, who are over 18 and who are using or have used alcohol and or drugs in the last three months.
Your treatment options
We have lots of treatment options to support you. This includes:
- One-to-one support sessions
- Groupwork – online and face to face
- Medically-assisted treatment, including Buvidal
- Testing for blood-borne viruses such as hepatitis B and C and HIV
- Counselling
- Naloxone, the opioid overdose reversal drug
- Onward referrals to a range of specialist services
Who we are
We work with a number of agencies to support the residents of the Borough of Ealing who are experiencing difficulties with drugs and/or alcohol.
We work with the Central and North West London NHS Foundation Trust and Build on Belief. We work closely with other agencies across the Borough of Ealing including West London NHS Trust and the Women's Wellness Zone.
Build on Belief is led by people who use services. It is part of the Rise family, and operates from our central hub.
You can view their timetable and what they offer on the Build on Belief website.
Find us
The nearest bus stop is Alexander Avenue. If you follow the road Northcote Avenue to the bottom and turn left, Rise is next door to Saluja GP Surgery.
- 36A Northcote Avenue
Southall UB1 2AY
Our opening times
These are our opening times for the people who use our services. During this time, we'll have appointments as well as emergency walk-ins, hospital discharges and prison releases.
Our general office opening hours are below.
- Monday9:30 - 16:00
- Tuesday9:30 - 16:00
- Wednesday9:30 - 16:00
- Thursday09:30 - 19:00
- Friday13:00 - 16:00
Contact us
If you would like to get in touch, the best way is to give us a call on 0208 8435900 or 0800 1958100. You can also email [email protected]
Our office is open for you to get in touch from:
- Monday: 9:00 - 17:00
- Tuesday: 9:00 - 17:00
- Wednesday: 9:00 - 17:00
- Thursday: 9:00 - 19:00
- Friday: 9:00 - 17:00
Follow us on social media to see what we are up to.
Referrals
If you would like to refer yourself or another person to the service, you can complete our online referral form. Please provide as much information as you can, as this will help the team to process the referral as quickly as possible.
What's on
Build on Belief runs groups and drop-in sessions at our West Ealing site; see their website for details.
We currently do not run group sessions in the West hub; our groups are run in the Dominion Centre/West Ealing or online. Please see our timetable here:
Starting your journey
We accept referrals from all sources. You can refer yourself; alternatively, a professional, such as your GP, can refer you to the service directly. You can complete our online referral form, or call our team on 0208 8435900 and a friendly member of our team can discuss and complete a referral form with you over the phone.
We will process your referral as quickly as we can, and someone will contact you to arrange an appointment. Your appointment can take place over the phone, via video call or a face-to-face appointment can also be offered.
Interpreters are also available in most languages to support you through the process.
Your first appointment
When you visit the service for the first time, a friendly member of staff will greet you in reception. If you're waiting for a group or appointment, you'll wait in our reception. There are places to sit and leaflets to read. If you have any specific needs, please let us know before your appointment, just give us a call at 0208 8435900.
If your appointment is over the phone, a Recovery Worker will contact you at the arranged time at the number you have provided.
The assessment process can take up to an hour, so please do allow time for this. Our Recovery Worker will go through an assessment with you to discuss your needs and will work with you to set goals and create a treatment plan that suits you.
Our West Ealing hub does not have parking; however, there is chargeable on-street parking.
Your Recovery Worker will work closely with you to develop a treatment plan that meets your goals.
