RESET Treatment and Recovery Support Service

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How can we help you

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We will support you on your journey.

We work with people who are using any substance, including alcohol, opiates, stimulants, cannabis and new psychoactive drugs. We provide a variety of different services to support individual needs.

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Find us:

  • 183 Whitechapel Road
    London E1 1DN

Contact us

If you'd like to know more about how we can help you, please do get in touch.

Tel: 020 3889 9510

Email: [email protected]


Follow us on social media to see what we're up to in the service and in the community.

Chat to us online

We'll connect you to someone from our national online webchat team. This is a free and confidential service. Please note, the team can't discuss your current treatment with you.

You can speak to someone during our webchat opening hours: 9am to 8pm Monday to Thursday, 9am to 1pm Friday and Saturday.

By using this service you are agreeing to our Terms of Use.

Our alcohol test

If you're not sure how risky your drinking is, why not take our alcohol test. It'll give you personalised online advice and help you find out where you can get support in Tower Hamlets. It only takes 2 minutes!

Take the test

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Opening times

We are open late twice per week and offer a peer-led drop-in session called Build on Belief on Saturdays and Sundays. Please speak to a care coordinator or call reception for details.

  • Monday10:00 - 20:00
  • Tuesday10:00 - 17:00
  • Wednesday13:00 - 17:00
  • Thursday10:00 - 17:00
  • Friday10:00 - 17:00
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We’d love to hear from you and we’re keen to hear any feedback that you have about our service. 

There are two main ways that you can share your feedback with us: 

Find a pharmacy for needle exchange and naloxone

Use the box below to search for your nearest pharmacy using your postcode. 

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