Speak to our national online team

If you are currently getting support from our New Directions service, you can use our online chat service to get some advice and talk through anything you’re worried about. Our online team members are all experienced drug and alcohol workers. If you need to speak to your own worker, please call them directly or call the service on 0115 896 0798.

You can speak to someone during our webchat opening hours:

Monday, Tuesday, Thursday and Friday: 09:00 - 18:00
Wednesday: 09:00 - 14:00 and 15:00 - 18:00

By using this service you agree to our Terms of Use.

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Sorry we're closed

Please come back when we're online:
09 August Closed
10 August 09:00 - 18:00
11 August 09:00 - 18:00
12 August 09:00 - 13:30, 15:00 - 18:00