Spectrum families and young people's service - Hertfordshire

alert icon Coronavirus info

The way we support you is still a bit different, but we are still here and we are working to return to normal service.

You can contact us from 09:00 - 17:00 on Monday and Saturday, and 09:00 -19:00 Tuesday to Friday by phoning us on 0800 652 3169 or emailing [email protected]. Our recovery workers are offering support over the phone. If you're worried about something, get in touch.

Updates to the service:

  • For now, we are doing most of our appointments over the phone.
  • We have a lot of new online groups - see below for what's on during the week. 
  • If you're looking for support or you're a parent, carer, or professional then give us a ring. There's also our coronavirus advice for under 21s page

Find the latest information on coronavirus on our information pages or the NHS website.

Three young people taking a group selfie

How we can help you

We can help you make changes if you are having problems with drinking or drugs.

Our service is open to young people under 18, young adults up to the age of 25 and their families in Hertfordshire. We can also help young people who are affected by other people’s drug or alcohol use.

 

Contact us

Call: 0800 652 3169

Email: [email protected]

If it's an emergency or you don't think you can stay safe, please call 999 or go to A&E. If you feel like you need someone to talk to right now, we would recommend calling the Samaritans on 116 123.

If you're looking for local support, you can find services in Hertfordshire on this website.

Get social

You can also message us on Instagram.

Find us

  • This is our office location, but we will meet you at your home, school or somewhere convenient near you.

    Feel free to bring someone with you for support.

  • St Martins House
    14 The Common,
    Hatfield, AL10 0UR

When to call us

We will meet you at your home, school or your preferred venue in the local community.

If you'd like to give us a call, we are available at these times.

  • Monday09:00- 17:00
  • Tuesday09:00- 19:00
  • Wednesday09:00 - 19:00
  • Thursday09:00 - 19:00
  • Friday09:00 - 19:00
  • Saturday09:00 - 17:00
  • SundayClosed

What's on

  • Mon

Monday

Time
Activity
12:00

Have you noticed an increase in your drinking? Getting into risky situations when you drink? This workshop will help you learn more about alcohol, understand your drinking patterns and learn how to stay safe. 

14:00

Want to know more about cocaine? This workshop will help you understand the cycle of cocaine use, beat cravings, know your triggers and get after your goals! 

15:00

Thinking about making a change to your cannabis use? This workshop will help you learn more about cannabis, how it affects you, advice on beating cravings and how you can make changes and set your own personal goals.  

16:00

Thinking about making a change to your cannabis use? This workshop will help you learn more about cannabis, how it affects you, advice on beating cravings and how you can make changes and set your own personal goals.  

16:00

Worried about your benzo use? This workshop will help you learn more about the different types of benzodiazepines, their effects, how to come off them and how to stay safe.             

17:30

This workshop will help you build self-esteem and confidence, learn about acceptance, healthy relationships and setting boundaries. Megan will take you through the best ways to improve how you feel.    

Tuesday

Time
Activity
11:00

Have you noticed an increase in your drinking? Getting into risky situations when you drink? This workshop will help you learn more about alcohol, understand your drinking patterns and learn how to stay safe.

13:00

Want to know more about cocaine? This workshop will help you understand the cycle of cocaine use, beat cravings, know your triggers and get after your goals! 

Wednesday

Time
Activity
12:00

Have you noticed an increase in your drinking? Getting into risky situations when you drink? This workshop will help you learn more about alcohol, understand your drinking patterns and learn how to stay safe.

14:00

Thinking about making a change to your cannabis use? This workshop will help you learn more about cannabis, how it affects you, advice on beating cravings and how you can make changes and set your own personal goals.  

18:45

Want to know more about cocaine? This evening workshop will help you understand the cycle of cocaine use, beat cravings, know your triggers and get after your goals! 

Thursday

Time
Activity
11:00

Thinking about making a change to your cannabis use? This workshop will help you learn more about cannabis, how it affects you, advice on beating cravings and how you can make changes and set your own personal goals.  

14:00

Have you noticed an increase in your drinking? Getting into risky situations when you drink? This workshop will help you learn more about alcohol, understand your drinking patterns and learn how to stay safe.

16:00

Want to know more about cocaine? This workshop will help you understand the cycle of cocaine use, beat cravings, know your triggers and get after your goals! 

16:00

Learn about the long and short-term effects of ketamine, how to beat your cravings, understand your triggers and set solid goals. We'll also show you how to stay safe if you are using. 

18:45

Thinking about making a change to your cannabis use? This evening workshop will help you learn more about cannabis, how it affects you, advice on beating cravings and how you can make changes and set your own personal goals.  

Friday

Time
Activity
11:00

Have you noticed an increase in your drinking? Getting into risky situations when you drink? This workshop will help you learn more about alcohol, understand your drinking patterns and learn how to stay safe.

13:00

Want to know more about cocaine? This workshop will help you understand the cycle of cocaine use, beat cravings, know your triggers and get after your goals! 

15:00

Thinking about making a change to your cannabis use? This workshop will help you learn more about cannabis, how it affects you, advice on beating cravings and how you can make changes and set your own personal goals.  

Advice and support

Three young people smiling and hugging

Young people

We offer confidential support from a young people's worker. We can help you if you're drinking alcohol or taking drugs but we won't judge you or tell you what to do. We'll work with you to achieve what you need to be healthy and happy.  

quote purple icon

"I'm a completely different person now compared to when I started. 

It's changed my life completely. I'm no longer reaching for pain meds every few hours, my relationships are stronger, I want to live. It's hard to say that, because this time a year ago, I didn't want that. I'm so grateful to have made it this far and I wouldn't have been able to do that without Chris and this service."    

group of teenagers with their arms around one another

Family and children

When someone in the family is using drugs or alcohol this can make life stressful for a child.

We support children and young people between the ages of 5 and 18 one-to-one in a confidential space. Together we explore their feelings about a situation they might not feel like they have much control and help them feel stronger and happier. Contact Jennie for a referral form. 

quote purple icon

“It's good to get confirmation and advice when you feel the world is weighing down on you.    

I'm very thankful to have had the support from Emma and her team, otherwise I would've been lost and perhaps in a different place from where I've ended up now. I might not have been able to go to Uni! From the bottom of my heart, thank you all!" 

Group of young people walking together

Education and training

If you're a professional or involved in education or schooling, we would be happy to hold targeted workshops with your staff and students. This could be around drug and alcohol awareness, coping skills, wellbeing, or any other areas you may find useful. Contact us for more details.