Change Grow Live – health and social care charity

Norfolk Alcohol and Drug Behaviour Change Service - Thetford

staff photo

Norfolk Alcohol and Drug Behaviour Change Service is a free and confidential service for adults (including offenders), families, carers and affected others.

We offer a range of opportunities including workshops, brief interventions, structured groups and one-to-one key working sessions. We also have a needle exchange, where you can receive harm reduction advice, blood borne virus testing (including HIV and Hep C), naloxone training and access to other services. We offer support to affected others through a drop in group on a Thursday at 6pm.

How to contact us

We always welcome new clients, so please get in touch if you are interested in getting help from the service or you’d just like to ask some questions. Feel free to bring someone with you on your first visit.

We are based at Breckland House, Thetford. You can call us on 01603 514096 or email


If you are concerned about your drinking or drug use, click the buttons below to take our self-assessment quizzes.




If you would like to refer yourself or someone else to the service, you can complete our online referral forms below. 

Refer yourself

Refer someone else

Alternatively, you can complete either our PDF or word referral form (below) and email it to, call the service on 01603 514096 or bring it with you when you visit the service.  For professional referrals (including criminal justice services) please email or fax us on 01553 241322.

We have open access times (see 'Contact Us' tab) where you can drop in to one of our sites at a particular time to complete the referral. We aim to provide you with a triage appointment on the same day or at the next available date and time. 

PDF referral form

 Word referral form

We provide 

  • Substitute prescribing, including detoxification and personalised recovery co-ordination
  • Psychosocial intervention workshops
  • Mental and physical wellbeing checks including blood borne virus screening
  • Outreach and engagement in the community
  • Support for those involved within the criminal justice system
  • Referrals to relevant support agencies
  • Needle exchange
  • Free naloxone kits and training available

Can’t make your appointment?

It’s really important that you let us know. Ideally please call us on 01603 514096. You can also email to let us know on

What do our service users say about us?

"I was always made to feel welcome the staff here were non-judgmental and I always felt able to talk about my substance misuse without being made to feel like a dirtbag."

Norfolk Alcohol and Drug Behaviour Change Service service user

What's on

Click the button below to download our full weekly timetable of actvities.


Where can I go for further support?

  • Leeway - domestic violence and abuse services 
  • Herring House Trust - single homeless peoples support 
  • Shaw Trust - the work and health programme 
  • Home Group - West Norfolk housing advice service 
  • City Reach Health Services - 01603 612481

As well as our service at Breckland House in Thetford, Norfolk Alcohol and Drug Behaviour Change Service also operate from Norwich, Great Yarmouth and Kings Lynn.


Adobe House
5 Barton Way

Great Yarmouth

148 King Street
Great Yarmouth
NR30 2PN 

Kings Lynn

33 Railway Road
Kings Lynn
PE30 1NF

Breckland House
St Nicholas Street
IP24 1BT
United Kingdom
01553 241322
  • Monday: 9am - 5pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 5pm
  • Thursday: 9am - 8pm
  • Friday: 9am - 5pm

Open access

You can attend Monday to Friday during open access times for assessment, where we will discuss your individual needs and provide appropriate treatment as needed. We always try to triage you on the day you attend. It is possible to complete a referral form online.

  •  Monday: 9.30am - 3pm
  • Tuesday: 9.30am - 3pm
  • Wednesday: 9.30am - 3pm
  • Thursday: 9.30am - 3pm
  • Friday: 9.30am - 3pm

Out of hours (telephone only)

  • Monday - Sunday: 8am - 8pm