Norfolk Alcohol and Drug Behaviour Change Service

alert icon Coronavirus info

Last updated: 30 March 2020

The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. If you're worried about something, please get in touch.

You can contact us on 01603 514096. You can also email us on [email protected].

Updates to the service:

  • To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have questions about your prescription please give us a call on 01603 514096
  • Our hubs are open during normal hours, but give us a call before coming in and we can help you get the support you need. 
  • We're sorry to say that our groups aren't going to be running for a while. Our workshops with Emerging Futures are being run online where possible, using Zoom. If you're new to Zoom, we can set up a one-to-one session first so we can show you how it works and what to expect. Contact your recovery coordinator with your email address if you’re interested in taking part​.
  • On Facebook, there is a confidential support group that you can join. We also have an affected others support group that's happening on Zoom. It's on a Tuesday. Join our Facebook group for more info.
  • We also have a Facebook group for family members.

You can follow us on Facebook and Twitter for more updates.

Find the latest information on coronavirus on our information pages or the NHS website.

Three people are sitting together smiling

What we offer

drink and drugs purple icon

We will support you if you are struggling with drugs and alcohol.

We will tailor the support so it suits you. This could include one-to-one working, group work or workshops. We will help you create goals and support you to achieve them.

We have a needle exchange where you can find harm reduction advice. There is also blood-borne virus testing, naloxone training, and access to other services.

As well as providing services at our base, our recovery team can also provide outreach in the community. This means they can support you wherever you live, which is currently available in Attleborough, Dereham, Diss and Watton. If you'd like to find out more, get in contact with us.

Gambling support

In addition to support with drug and alcohol-related issues, we now offer free counselling for problem gambling. Help is available if you gamble yourself, or if you are affected by the gambling of a family member or friend. Counselling is delivered by our partner, Breakeven. Please call 01273833722 or email [email protected] for more information.

Find us

  • We are opposite the bus station.

  • Breckland House
    St Nicholas Street
    Thetford IP24 1BP
  • There is free parking available at Wilko's, around the corner.

Opening times

The building will be open at the times listed for scheduled appointments, groups and workshops. For initial assessment, please phone to arrange an appointment.

  • Monday 9:00 - 17:00
  • Tuesday 9:00 - 17:00
  • Wednesday 9:00 - 17:00
  • Thursday 12:00 - 20:00
  • Friday 9:00 - 17:00

Contact us

If you'd like to find out more information about the service, please do get in touch. You can ask us any questions you have and ask about our referral process.

Phone number: 01603 514096

Email: [email protected]

Get social

Follow us on social media to see what's happening in the service and the community.

What's on

  • Mon



Sorry, we don't have any groups on a Monday.



These sessions will help you recognise your strengths and find the motivation you need to reach your recovery goals.

Speak to your recovery coordinator to get involved.


This course gives you access to the highlights of all the Foundations of Recovery programmes.

We use acceptance therapy and mindfulness-based cognitive therapy, touching on the key themes and learning points of all the workshops.

This takes place in Dereham.


These sessions will help you develop self-awareness and new life skills that build into a recovery culture. Speak to your recovery coordinator to get involved. 



Sorry, there are no groups on a Wednesday. 



A friendly, relaxed group for those affected by someone else's substance use. Please call Matt Laker on 07741 196310 for more information.



Sorry, we don't have any groups on a Friday.



This takes place at Cloverfields Community Church, Yarrow Close, P24 2TZ.

It is an open meeting for those looking for help with alcohol and friends and families looking to support someone. As a peer support group, you are encouraged to share stories, support each other's recovery or just listen.



Sorry, we don't have any groups on a Sunday.

Your first visit

A friendly member of our team will greet you when you arrive. They'll be more than happy to help you with any questions you have.

Our welcome group

We run a welcome group for people who are new to the service. At the group, you can learn more about what we offer and how we can support you.


Advice and support

A woman is having a conversation in a group


Your needs are important to us, so we will tailor the support to suit you.

Two men sitting talking in a group


If you need it, we can provide medical treatment such as substitute prescribing.

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Support for others

You can talk to someone who understands your worries and can guide you towards the right support. 

Useful websites and apps

drinkaware website screenshot


Information, advice and tools to help people understand alcohol and make better choices.
Visit the site
al anon website preview


Support groups for families and friends of people with an alcohol addiction.
Visit the site
aa website preview

Alcoholics Anonymous

Regular support groups all over the country for people with an addiction to alcohol.
Visit the site
breaking free online preview

Breaking Free Online

Free, online treatment and recovery program for anyone addicted to alcohol or drugs. Speak to any member of staff or volunteer at your local service to get access.
Visit the site
Download the app from
  • Download from the app store
  • Download from google play
aa 12 steps app screenshot in a phone

AA 12 Steps app

Companion app for AA’s 12 step programme.
Download the app from
  • Download from the app store
  • Download from google play

The apps above are produced and owned by third parties. We make no guarantees that the information within them is accurate or up to date. Please get professional healthcare advice before taking any action.

This service is commissioned by Norfolk County Council.

norfolk county council