Last updated: 24 April 2020
The way you get support from us might be different for a while, but we are still here. We’ll do everything we can to help you stay safe. If you're worried about something, please get in touch.
Updates to the service:
- To help you stay safe, we are changing the way we prescribe medication for a while. Please take a look at our prescriptions info page to see what’s happening. If you have questions about your prescription please give us a call on 01603 514096.
- Please note, our Great Yarmouth hub will be closed from 13:00 - 14:00. Other than that, we're open at the usual hours. Give us a call before coming in and we can help you get the support you need.
- We're sorry to say that our groups aren't going to be running for a while. Our workshops with Emerging Futures are being run online where possible, using Zoom. If you're new to Zoom, we can set up a one-to-one session first so we can show you how it works and what to expect. Contact your recovery coordinator with your email address if you’re interested in taking part.
- On Facebook, there is a confidential support group that you can join. We also have an affected others support group that's happening on Zoom. It's on a Tuesday. Join our Facebook group for more info.
- We also have a Facebook group for family members.
What we offer
These include workshops, initial assessments, structured groups and one-to-one key working sessions.
We have a needle exchange where you can find harm reduction advice. There is also blood-borne virus testing, naloxone training and access to other services.
As well as our base service, our recovery team can also provide outreach in the community, including East Norfolk Medical Practice, Herring House Trust, the Salvation Army, the Job Centre, the MESH office in Gorleston, Stalham Slaithe Surgery and Northgate Hospital.
In addition, to support with drug and alcohol-related issues, we now offer free counselling for problem gambling. Help is available if you gamble yourself, or if you are affected by the gambling of a family member or friend. Counselling is delivered by our partner, Breakeven. Please call 01273833722 or email [email protected] for more information.
We are located on King Street, next to Domino's Pizza.
- 148 King Street
Great Yarmouth NR30 2PN
King Street Car Park is very close. It's a short stay and is £1 for up to 4 hours.
The building will be open at the times listed for scheduled appointments, groups and workshops. For initial assessment, please self-refer during drop-in times.
- Monday 9:00 - 17:00
- Tuesday 9:00 - 20:00
- Wednesday 9:00 - 17:00
- Thursday 9:00 - 17:00
- Friday 9:00 - 17:00
Drop in times are when you can visit the service without an appointment. We will see you in order of arrival.
- Monday 9:30 - 15:30
- Wednesday 9:30 - 13:00
- Friday 9:30 - 15:30
Phone number: 01603 514096
Email: [email protected]
Follow us on social media to see what's happening in the service and the community.
Your first visit
A friendly member of our team will greet you when you arrive. They'll be more than happy to help you with
Our welcome group
We run a welcome group for people who are new to the service. At the group, you can learn more about what we offer and how we can support you.
Advice and support
We will help you make positive changes in your life.
At our needle exchange, you can get harm reduction advice, blood-borne virus testing and naloxone training.
Support for others
It can be hard when someone close to you is having problems. We are here for you, so you can be there for them.
The apps above are produced and owned by third parties. We make no guarantees that the information within them is accurate or up to date. Please get professional healthcare advice before taking any action.
This service is commissioned by Norfolk County Council.