Change, grow, live - formerly CRI

The Beacon Recovery Service

The Beacon is a borough-wide service to support the recovery of adults and young people who misuse drugs or alcohol. Our one-stop-shop enables people to make positive changes to their lives and supports families and carers affected by other people’s substance misuse.

What we do

At The Beacon we provide drug and alcohol recovery services from our main hub (67 Bradford Street) and also in many other places within Walsall. Our adult service works with people over the age of 18. We have a dedicated young person’s team for those aged from 10 to 18. We also support the friends, families and carers of those affected by substance related issues.

Our services include:

  • Support and treatment to manage, reduce and stop alcohol and drug misuse
  • Health care clinics at which our wellbeing nurses provide health care advice, screening and vaccinations for blood borne viruses, such as Hepatitis C. They also support people with many other health and wellbeing issues
  • Needle exchange to ensure safe equipment and provide advice for injecting drug users

needle exchange             121 rooms the beacon

The Needle Exchange at The Beacon                                                 1 to 1 rooms at The Beacon

  • Talking therapies which enable people to build and maintain their motivation, understand their use of drugs and alcohol, and make long-term changes for a healthier and safer life
  • Medically-assisted recovery including medical detoxification and alternative medication to reduce people’s use of some illegal drugs
  • Assessments and goal setting including a structured, holistic recovery plan that is regularly reviewed and addresses additional support needs around housing, employment and other areas
  • Advice, guidance and support including access to recovery coordinators and other key staff on a one-to-one basis and therapeutic and educational group sessions

Support for Adults (18+)

If you are worried about your use of drugs or alcohol, please come and see our friendly Entry Into Service (EIS) Team. We do assessments Monday-Friday from 9am-4.30pm. there’s no need to pre-book or complete a referral form, just turn up. We can also accommodate those who work with evening appointments upon request.

At your first appointment, an EIS worker will do an assessment with you to find out what you want to get out of working with us and what the current issues are for you.

We have various treatment options on offer at The Beacon, dependant on the outcome of your assessment, your level of substance use and other risk issues. The worker who did your assessment or your allocated worker will be able to talk you through them in more detail.

The options we provide you may include group work, recovery coordinator appointments, medication, detox, health assessments and/or advice and information.

We instil the aspiration that everyone can change, and we don’t want people to depend on us any longer than they have to. This is why we will talk to you about your goals, and look at time scales and how the service can support you to leave us when things are better. 

Support for young people (10 - 18)

We offer a free and confidential service to 10-18 year olds (up to 25 with Special Educational Needs) who are using drugs or alcohol and live or go to school in the Walsall area.

We offer:

  • Appointments at home, school or other community venues
  • Specialist 1-2-1 harm reduction, advice and information
  • Advice on health and wellbeing
  • Personalised care plans
  • Psychosocial interventions
  • Targeted group work
  • Links with Youth Justice Service
  • Volunteer and Peer mentor programme
  • Referrals to other support services
  • Supporting young people affected by a parent or carers drug or alcohol use

N.B. If the YP is aged 13 or under, parental consent will be required in most cases. 

Information for professionals

If you are working with somebody and you would like to refer them for support, you can either advise them to drop in to our service between 9-4.30pm for an assessment, or you can complete our referral form and return it to us. When we receive referrals we contact the individual and invite them to come down for an assessment. If they have not presented within 2 weeks of the referral, we will advise the referrer, send an open letter advising of our services and close the file. 

beacon waiting room

The waiting area at The Beacon

Get in touch

T: 01922 669 840 (24 hr)

Although we are not an emergency service this number is staffed outside office hours for advice and guidance (please note calls are not free from mobiles).


What our service users say:

“Rarely do you come across someone who is good at his job and go the extreme mile for his service user even if it is not what his job requires of him”

“Thank you very much for your support tonight, really do appreciate it. Its nice to meet someone who does really care about people”

"I am well on the road to recovery my new job makes it difficult for me to attend counselling at the moment I’m in a good place psychologically I would like to thank you & your colleagues for all your help.”

We have no car park. However, the centre is easily accessible from the bus and train station

Disabled access is available at the front of the building. Home visits are also available for service users with access issues. 

The Beacon
67 Bradford Street
United Kingdom
01922 821 237

Monday-Friday - 8am-6pm with late-night opening until 8pm on Tuesdays and Thursdays. 

Assessments for new service users are available between 9am - 4.30pm weekdays. Late appointments are available on request. 


A warm Welcome from our Service Manager

Hello, and welcome to the Beacon Service in Walsall. We’re a friendly team of experts who are dedicated to supporting anyone worried about their own or someone else’s relationship with alcohol or drugs. We’re a friendly team and we’ll always aim to be as welcoming and supportive as possible. We’re here to help, and our dedicated team will work with you to create a personalised plan to support you to tackle your problems. Please don’t hesitate to get in touch to speak to a member of the team about how we can help.
Claire Walters

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