Change Grow Live – health and social care charity

Emotional Wellbeing Service - Cardiff and The Vale

group of young people

The Emotional Wellbeing Service is a free and confidential service for young people aged 10 - 17 in Cardiff and The Vale of Glamorgan.

We focus on providing early, brief intervention to promote good mental health, self-esteem, emotional resilience and regulation plus issues related to wider risk taking behaviours. This includes, but is not limited to drugs and alcohol; sexual health and positive relationships; self-harm; criminal activity; and emotional health).

We work in conjunction with partner agencies to ensure young people receive the support they need, from the right service, at the right time, to avoid escalating issues.

Visit the Emotional Wellbeing Service website.

How to contact us

We always welcome new clients, so please get in touch if you are interested in getting help from the service or you’d just like to ask some questions. Feel free to bring someone with you on your first visit.

We are based at 13 Coopers Yard, Curran Road, Cardiff. You can call us on 0800 008 6879 or email us on


If you would like to refer yourself or someone else to the service you can call, email or visit the service in person.

You can also complete our referral form in advance and either email it to us at or bring it with you when you visit the service.

Referral form (professionals)

Referral form (parents, carers and self)

We provide:

  • 1-2-1 key working

  • Group work

  • Opportunities for volunteers

  • Advice and support for professionals

Can’t make your appointment?

It’s really important that you let us know. Ideally please call us on 0800 008 6879. You can also email to let us know on

What do our service users say about us?

"I enjoyed working with the EWS. It helped by taking things off my mind and helping me to feel happier"

EWS Service User, age 13

Where can I go for further support?

  • Families First Advice Line (Cardiff) - 0808 800 0038

  • Families First Advice Line (Vale of Glamorgan) - 0800 0327 322

We are located opposite walkabout between Gamlin's music shop and William Hill


13 Coopers Yard
Curran Road
CF10 5NB
United Kingdom

Monday - Friday: 9am - 5pm

Out of hours and weekend appointments available on request

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