Addiction, Health, Behaviour Change | CGL

Emotional Wellbeing Service - Cardiff and The Vale

group of young people

The Emotional Wellbeing Service is a free and confidential service for young people aged 10 - 17 in Cardiff and The Vale of Glamorgan.

We focus on providing early, brief intervention to promote good mental health, self-esteem, emotional resilience and regulation plus issues related to wider risk taking behaviours. This includes, but is not limited to drugs and alcohol; sexual health and positive relationships; self-harm; criminal activity; and emotional health).

We work in conjunction with partner agencies to ensure young people receive the support they need, from the right service, at the right time, to avoid escalating issues.

Visit the Emotional Wellbeing Service website.

How to contact us

We always welcome new clients, so please get in touch if you are interested in getting help from the service or you’d just like to ask some questions. 

You can call us on 0800 008 6879 or email us on


If you would like to refer yourself or someone else to the service you can call, email or or send a referral form in the post to The Emotional Wellbeing Service, Unit 13, Coopers yard, Curran Road, Cardiff, CF10 5NB.

You can also complete our online referral form on the main Emotional Wellbeing Service website.

We provide:

  • 1-2-1 key working

  • Group work

  • Opportunities for volunteers

  • Advice and support for professionals

Can’t make your appointment?

It’s really important that you let us know. Ideally please call us on 0800 008 6879. You can also email to let us know on

What do our service users say about us?

"I enjoyed working with the EWS. It helped by taking things off my mind and helping me to feel happier"

EWS Service User, age 13

Where can I go for further support?

Both Cardiff and the Vale of Glamorgan have advice lines that can help identify additional support services that may be required.

  • Cardiff - Support4Families Early Help Line: 0808 800 0038

  • Vale of Glamorgan - Families First Advice Line: 0800 0327 322

MindHub.Wales also has lots of information about services you may find helpful.

We are located opposite walkabout between Gamlin's music shop and William Hill


13 Coopers Yard
Curran Road
CF10 5NB
United Kingdom

Monday - Friday: 9am - 5pm

Out of hours and weekend appointments available on request