Addiction, Health, Behaviour Change | CGL
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Announcing CGL Spectrum's new all age drug and alcohol treatment service in Hertfordshire

About the service

Spectrum Drug and Alcohol Recovery Service is relaunching in Hertfordshire as an all ages provider of drug and alcohol recovery services. From April 1st 2019 we will be supporting under-18s as well as adults to recover from problematic substance misuse across the whole county. We will continue to operate clinical and psychosocial services out of our current locations in Hatfield, Stevenage, Watford and Hertford as well as offer appointments at our numerous satellite locations. Download this map to see where we work.

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What’s new?

Under-18s drug and alcohol treatment

The biggest addition to our services is the provision of under-18s treatment in the area, where we will see young people with substance misuse problems in community settings as well as work with children and young people who are affected by parental substance misuse. We will also work with partners and community groups to deliver drugs awareness and education to schools and the general public.

Visit our Young People's service page for more information on what we offer and how to refer yourself or someone else. 

Service user engagement centre

We are improving access to treatment for our adult service users with the launch of a new engagement centre and single point of contact (SPOC) and expanding our communications channels to include Whatsapp and Telemedicine facilities. The SPOC will be used as the gateway into our services, whether using email, phone calls or web chat. The under-18s service and new single point of contact launched on April 1st 2019.

How to access our service

If you are an adult and would like to access treatment you can self-refer by using our online form. If you are a professional who would like to refer someone else you can do so via our other online form.

Under-18s and under-25s can refer via our new online form and parents and carers can do so via our refer someone else form.  

If you have any queries at all, you can call 0800 652 3169 or email As of April 1st this is our single-point-of-contact for any service or member of staff in Hertfordshire. Trained workers will be able to send you directly to any recovery worker or help you refer in for treatment. 

Staff and service user in meeting
Referring to our service
Families Living in Recovery (FLiR)

Families Living in Recovery (FLiR) is a consortium formed by The Living Room, Relate (London North West & Hertfordshire) and Family Lives. They have come together to deliver Hertfordshire's Drug and Alcohol Community Rehabilitation Service.

FLiR provides free, abstinence-based rehabilitation treatment to adults in Hertfordshire who are addicted to drugs and/or alcohol. They take a family-approach to rehabilitation by offering structured group work and individual counselling support for individuals and carers affected by addiction.

Their approach supports ongoing abstinence in the community and enables individuals to re-integrate back into society and reconnect with their family. They operate from treatment centres in Stevenage, St Albans and Watford.

FLiR works in partnership with us and you can learn more about them on their website

Briefings and bulletins

In the areas below you will find monthly updates on the new service, specific information for partners, schools, GPs, pharmacies, members of the general public and current service users and carers.

Check back every month for updated bulletins, FAQs and information on any events happening in your area.


Children's services can read
about the support we will be
offering young people
Read more
Information for service users
and carers on how we are
improving your service
Read more
Information for schools on our
new treatment service for
young people
Read more
Information for partners on
the new additions to our
service for adults
Read more
GPs can read about how we
are improving access to
Read more
Information for pharmacies on
how we are improving
communications with our team
Read more
Information for Criminal
Justice Services on how we are
improving our communications
Read more
Hospital staff can read
about the new additions
to our services
Read more