- SEN Teams and SEN officers are working remotely. They can be contacted for support and advice: [email protected]
- This website has support for parents of children and young people during lockdown: https://publichealth.hscni.net
- You can find tips for parents and carers here
- Barnardos have advice on supporting a teenager to stay at home during lockdown
- Parent Zone has advice on supporting teenagers during lockdown
- Young minds is there to help you support your child during the coronavirus pandemic
Foodbanks and other sources of support
- Newham foodbank can be contacted on: 0207 474 3060 – [email protected]
- Find your local foodbank on the Trussell Trust website
- The churches foodbank in Newham
- The Bonny Downs community association
- Renewal Programme are here to support people. You can contact them on: 0208 471 6954
- You can email [email protected] for support and advice. You can also call: 0208 430 2000
- Alternatives Trust East London are supporting Newham residents. For more information, contact them on: 0207 476 8215 - [email protected]
Money and debt support
Six top tips for being safe online
Here are six top tips to keep children safe online.
Don't worry about screen time - aim for screen quality. Scrolling through social media isn't the same as being creative or skyping family.
Turn on safety settings. Whether it's a phone, game or app there are settings to make them safer. The key things to think about are: can the chat to strangers? Can they video chat or go live? Are their posts public?
Get your children to show you their apps and games. Check what they're using and if it's age appropriate. Remember 18 games aren't more advanced - they are harmful.
Don't try and hide the news about coronavirus. There's lots of info online about it, some of it sounds scary and is innapropriate for them to read. Instead, why not watch Newsround together and talk about how they feel.
Remind them of key online safety principles. Let them know they need to behave the same on and offline. Remind them to be a good friend, to ask for help if they are worried and that they can always ask for help.
If you aren't sure, ask someone. There are plenty of places online to find support and help, like Childline.
Other sources of support
Code of conduct for young people
Young People using Zoom must follow our code of conduct. It's important that every young person has positive behaviour and remains safe online. If they can't stick to our code of conduct, they might have to be removed from the session.
Please make sure you've registered and completed a consent form. If you haven't, you can find out how to do that here.
We don't tolerate bullying online. If we see this behaviour, we'll give an initial warning. We'll aim to resolve any issues between young people involved. If it continues, we'll have to remove you from the session. You might not be able to return. We'll notify parents.
If bullying is happening in the absence of a Youth Practitioner please report it to us as soon as possible. You can do this in an email or text.
If anyone sends indecent images, inappropriate content or explicit material, they will be removed. This may result in serious further action.
When you're on Zoom, make sure nothing personal to you is on display. Prepare the space and make sure you're dressed appropriately.
Young people should not add anyone without the Youth Practitioners permission. If you'd like a friend to join, ask them to get in touch with us. Everyone is welcome!
Swearing is not allowed. It will result in an initial warning, and we will inform parents.
Code of conduct for youth practitioners
We will tackle online bullying with an initial verbal warning. If it continues, we'll exclude from the session. We aim to resolve the situation with all parties involved. It's at our discretion if a young person should return. We will speak to all people involved and inform parents.
We will ensure all young people taking part have registered and completed a consent form. We'll email the code of conduct to the young person and the parent. We'll inform parents of our policies and ask that they go through them with the young person. We'll log this on our tracker and date it.
If the young person lets us know that they want to harm themselves or others, we will use our safeguarding pathway. We will offer the young person a private space to talk about things, which we will record. We'll signpost the young person to relevant online support services.
If the young person is upset and leaves the online space without returning, we will check in with them. We'll invite them back with continued support. If they don't want to come back, we'll make contact with parents to let them know about the situation.
We'll talk about or code of conduct policy at the start of each online session.
We will log all safeguarding incidents.
If the young person is inappropriate on Zoom (e.g explicit content or language) we will report it. We will use our internal safeguarding policies and procedures. The safe guarding lead will tell the youth practitioner on what to do next.
We'll make sure that we set up specific groups for young people if they have extra needs.
We will remove any unknown adults if they are added to the session. We'll let young people know that they shouldn't add anyone else to the sessions.
We'll issue initial warnings to young people if they are swearing. If it continues, we will inform parents.