Addiction, Health, Behaviour Change | CGL


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The Pennine STEP team are here to help and work with you, to support and inspire you on a journey to a better quality of life. We can support you to access a variety of services, can accompany you to appointments that will help improve your overall social, physical, emotional & mental wellbeing.

We offer tailored support to meet your specific needs to help you make informed decisions about your care & make healthier life choices. We can support you and your family or carer to better understand your health & wellbeing needs. We can also offer access to community activities, education and training to increase your resilience, emotional wellbeing & build on your personal strengths.

STEP website

How to contact us

We are based in Burnley House. You can email us on: or phone on 01254 781 889.


To be referred, you must be registered with a GP within Pennine locality you must have a registered address. Referrals are accepted from professional agencies and the third sector. 

We provide:​

  • 1-2-1 support within community venues
  • Referrals & signposting
  • Multi-agency model of working
  • Support to external appointments
  • Advocacy
  • Support with education, employment & volunteering
  • 5 ways to wellbeing

Can’t make your appointment?

It’s really important that you let us know. Ideally please call us on 01254 781 889. You can also email to let us know on

What do our service users say about us?

Couldn’t do enough to help, they are all amazing people and would do anything to help you, don’t no how I have managed so long without them. They have my up most respect for how understanding they really are. I've not met one person from the team who doesn’t seem to care or want to help what your going through. Thanks so much for everything you have done your all fantastic!

Where can I go for further support?

  • Inspire BWD: 01254 495 014, East Lancashire: 01254 495382
  • Samaritans: 116123
  • Shelter Helpline: 0808 888 4444
  • Wellbeing & Mental Health Helpline: 0800 915 4640
  • NHS Direct: 111


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37-41 Westgate
Burnley House
BB11 1RY
United Kingdom

Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed