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Spectrum - Hertfordshire Drug & Alcohol Services - Hertford

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Spectrum - Hertford is a free and confidential drug and alcohol service for adults.

Our Hertford service is also open to people living in Waltham Cross, Ware, Cheshunt  and Bishops Stortford.   

We will help you to make and sustain the changes you need to make to reduce and, ultimately, stop your drug and/or alcohol use. We aim to empower you to identify and realise your goals throughout your recovery journey, in order to live a healthier, safer life.

How to contact us

If you would like to refer yourself or someone else to the service you can use our online referral form.

Refer yourself

Refer someone else

We always welcome new clients, so please get in touch if you are interested in getting help from the service or you’d just like to ask some questions. Feel free to bring someone with you on your first visit.

We are based at Graham House, Ware Road, Hertford. You can call us on 01992 500 161 or email us on


If you would like to refer yourself or someone else to the service you can call, email or visit the service in person.

You can also complete our referral form in advance and either email it to us or bring it with you when you visit the service.

Word referral form

PDF referral form 

We provide:

  • Alcohol screening, advice and brief interventions
  • BBV screening and vaccination and access to Needle Exchange
  • Counselling and Cognitive Behavioural Therapy (CBT)
  • Opiate Substitute Treatment
  • One-to-one keyworking
  • Access to detoxification (alcohol and drugs)
  • Family and carers groups and support
  • Cooking skills and other life skills groups

Can’t make your appointment?

It’s really important that you let us know. Ideally please call us on 01992 500 161. You can also email to let us know on

What do our service users say about us?

“It hasn’t always been easy and of course I’ve had my doubts. Everyone in recovery has their little tricks or things that work for them, and for me it’s knowing that I can always go back to drinking again if I want to. That might sound strange, but it means that I’m making a choice – that I have a choice – and that I am in control of myself and my future. For me, that’s really important.”

Spectrum service user 

What's on?

Monday 1.00 - 2.30pm Foundations of Change
Monday 6.00 - 7.30pm Foundations of Change
Monday 6.00 - 7.00pm Carers Group
Tuesday 1.00 - 2.30pm Foundations of Growth
Wednesday 10.30am - 12pm EBI group
Wednesday 1.00 - 2.30pm SMART Recovery Group
Wednesday 2.00 - 4.00pm Complex Needs drop-in
Wednesday 7.30 - 8.30pm Cocaine Anonymous
Thursday 1.00 - 2.30pm Foundations of Growth
Thursday 1.00 - 3.00pm Supporting Herts (housing) 
Friday 10.00 - 11.30am EBI alcohol group
Friday 1.30 - 3.00pm Foundations of Life 
Saturday 11.00am - 12pm Breakfast Club
Saturday 12.00 -1.00pm SMART Recovery Group

Where can I go for further support?

More information

Each Spectrum service has a recovery team that includes doctors, recovery nurses, recovery workers, social workers, counsellors, volunteers and peer mentors.

Those under 18 should contact A-DASH

Families, friends and carers

We understand that it can be very difficult when someone close to you misuses drugs or alcohol. You will face many challenging situations and may need advice about what to do to help your loved one. We can provide one-to-one support or introduce you to groups where you can share your experiences with others who know what you are going through.

Other locations

Our other Spectrum services are located in:​

We also have smaller part-time services in Waltham Cross and Bishops Stortford. Contact us for further details.

For out of hours enquiries and advice, call 0800 652 3169

The service is a 5 minute walk from Hertford East train station and directly opposite to the Tesco Superstore on Ware Road.

Yeomans Court
Ware Road
SG13 7HJ
United Kingdom

Out of hours enquiries and advice: 0800 652 3169

01992 538 037
  • Monday 1pm to 8pm (open access runs until 3pm)
  • Tuesday 10am to 5pm (open access runs until 3.30pm)
  • Wednesday 10am to 5pm (open access runs until 3.30pm)
  • Thursday 12:45pm to 5pm 
  • Friday 10am to 5pm (open access runs until 3.30pm)


Spectrum - Hertfordshire Drug & Alcohol Services - Waltham Cross

Hugill House
Swanfield Road
Waltham Cross
United Kingdom
01992 500 161

Attendance is by appointment only. Please contact the Hertford service on 01992 500 161. 

  • Monday 1-8pm 
  • Wednesday 10am-5pm
  • Friday 10am-5pm

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