Addiction, Health, Behaviour Change | CGL

Southend Treatment and Recovery Service (STARS)

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Southend Treatment and Recovery Service (STARS) is a free and confidential service providing help and advice as well as structured interventions for individuals over the age of 18 who have issues with substance misuse in a friendly, supportive, non-judgemental setting.

We offer a range of opportunities including brief interventions, structured groups and PODs. We also have a needle exchange, where you can receive harm reduction advice, blood borne virus testing (including HIV and Hep C), Naloxone training and access to other services.

In addition to our service base, our recovery team provide outreach and engagement within the community to better support you where you live. Please contact us for more information.

How to contact us

We always welcome new clients, so please get in touch if you are interested in getting help from the service or you’d just like to ask some questions. Feel free to bring someone with you on your first visit.

We are based at 25 Weston Road, Southend on Sea, SS1 1AS. You can call us on 01702 431889 or email


We have open access times (see 'Contact Us' tab) where you can drop into our service at particular times to complete a triage.


If you are concerned about your drinking or drug use, click the buttons below to take our self-assessment quizzes.



We provide:

  • Substitute prescribing, including detoxification and personalised recovery co-ordination
  • Psychosocial intervention workshops
  • Counselling / Cognitive Behavioural Therapy (CBT)
  • Mental and physical wellbeing checks including blood borne virus screening
  • Complementary therapies
  • Outreach and engagement in the community
  • Support for those involved within the criminal justice system (ATR/DRR)
  • Referrals to relevant support agencies
  • Needle exchange
  • Free Naloxone kits and training available

Can’t make your appointment?

It’s really important that you let us know. Ideally please call us on 01702 431889. You can also email to let us know on

What do our service users say about us?

“Change Grow Live facilitators bring so much help to the service”

STARS service user

 “STARS literally saved my life.”

STARS service user

“I really like the new groups”, “Fridays are becoming more interesting”

STARS service user

“Just, Thank You”

STARS service user


We have many volunteering opportunities available so please don’t hesitate to get in contact. You can also complete the form below and return to us (by email or post) and someone will be in touch to discuss suitable roles available.

Volunteer Application Form

What's on

Click the button below to download our full weekly timetable of activities.

See the timetable

Stay in touch

Click the button to follow us on Twitter:  twitter logo purple 

Where can I go for further support in Southend?

  • SHIP - Southend's central point for information, advice and guidance on local services and organisations.
  • Peabody – Support if you are experiencing a range of problems that are impacting on your health, housing or financial wellbeing.
  • HARP - Local charity aiming to End Rough Sleeping in Southend-on-Sea.
  • Store House – Foodbank to support those who have been recognised as requiring help with their young children.
  • SOS DAP - SOS Domestic Abuse Projects is a Southend based charity that aims to support people affected by domestic abuse.
  • MIND – Help for those experiencing mental health issues.

Other Support Agencies


We’d love to hear your story of using our service. Tell us what was good or how we can improve on our Care Opinion page.


21-40 County Chambers
25 Weston Road
United Kingdom
01702 353 820

Monday: 9.30am - 5pm
Tuesday: 9.30am – 7pm
Wednesday: 9.30am – 5pm
Thursday: 9.30am – 5pm
Friday: 9.30am – 5pm

Open access

You can attend Monday to Friday during open access times for assessment, where we will discuss your individual needs and provide appropriate treatment as needed. We always try to triage you on the day you attend. It is possible to complete a referral form online. If you are unable to attend during our open access times, please call us to arrange a more suitable alternative.

Our open access times are:

Monday: 9.30am – 3.30pm
Tuesday : 9.30am – 5:30pm
Thursday: 9:30am – 3.30pm
Friday: 9.30am – 3pm

Needle Exchange

Monday: 9:30am – 4.30pm
Tuesday: 9:30am – 6.30pm
Wednesday: 12:30am – 4.30pm
Thursday: 9:30am – 4.30pm
Friday: 9:30am – 4.30pm

Recovery Café

Monday: 9:30am – 4.30pm
Tuesday: 9:30am – 6.30pm
Wednesday: 12:30am – 4.30pm
Thursday: 9:30am – 2.30pm
Friday: 9:30am – 4.30pm