Addiction, Health, Behaviour Change | CGL

Reset Recovery Support Service - Tower Hamlets

Reset Recovery Logo

At Reset Recovery Support Service, we work in partnership with Reset Outreach and Referral Service (Providence Row) and Reset Treatment Service (ELFT) to deliver free and confidential drug and alcohol services to Tower Hamlets residents over the age of 18.

At Reset Recovery Support Service, we provide a range of recovery-focused interventions including a structured day programme, counselling, mutual aid and complementary therapies. We also provide service users with Housing support, Benefits and Finance advice and facilitate access to Education, Training and Employment opportunities. We also have a daily breakfast and lunch club and work with multiple partner agencies to support people to achieve their recovery goals.

Our Family Service also supports family members and significant others who are affected by someone else’s substance misuse. We are able to provide a host of interventions, including 1-1 support, counselling, group work and delivery of the Moving Parents and Children Together programmes. Our team is made up of different Recovery Workers, Specialist Practitioners, Counsellors, Students, Volunteers and Peer Mentors.

Details of the other Reset partners can be found:

How to contact us

Please get in touch if you are interested in getting help from the service or you’d just like to ask some questions. We are based at 183 Whitechapel Road. You can call us on 020 3889 9510 or email us on


Referrals to our Recovery Service come directly via Reset Treatment Service at Mile End Hospital. They can be contacted on 0208 121 5301 for further information and details of their drop in assessment times.

Family members and significant others can refer themselves directly to our Family Service by calling 0203 889 9510 or 07786687285 and speaking to Sam, our Family Worker. Please note, the person with substance misuse issue does not need to be in treatment for their significant other/ family member to access support.

We provide:

  •  Foundations of Recovery structured day programme
  • Specific group support including a weekly Men’s and Women’s group
  • Housing, Benefit, Finance and Debt support, working with Release ( who provide support for more complex issues
  • Education, Training and Employment support
  • Criminal Justice Interventions
  • Complementary therapies including auricular acupuncture
  • Access to a Recovery Community and peer-led activities
  • Support for family members and significant others

Can’t make your appointment?

It’s really important that you let us know as soon as possible. Ideally please call us on 020 3889 9510.

What do our service users say about us?

A client recently said he is so grateful to the Reset team for helping him address his substance misuse issues. He is now five weeks abstinent and has also gained housing in Hackney.

Where can I go for further support?

183 Whitechapel Road
E1 1DN
United Kingdom

Monday: 9.30am - 5pm 

Tuesday: 12pm - 5pm

Wednesday: 9.30am - 5pm 

Thursday: 9.30am - 8pm 

Friday: 9.30 - 5pm 

Reset Treatment

Beaumont House
Bancoft Road
E1 4DG
United Kingdom

Monday - Friday: 9am - 5pm