Alcoholics Anonymous
Helpline open 10am - 10pm every day. Call 0800 917 7650.
Online meetings are available, as well as online chat.
Online chat for anyone who uses our services
Speak to a member of our online team
If you are currently getting support from one of our services, you can use our online chat service to get some advice and talk through anything you’re worried about. Our online team members are all experienced drug and alcohol workers. If you need to speak to your own worker, please call them directly or give your service a ring.
You can speak to someone during our webchat opening hours:
Monday: 09:00 - 20:00
Tuesday and Friday: 09:00 - 14:00 and 15:00 - 18:00
Wednesday: 09:00 - 14:00 and 15:00 - 20:00
Thursday: 09:00 - 18:00
Please note, we will be closed on Friday the 28th of May.
On the 31st of May, as it's a bank holiday, we will only be open from 9:00 - 17:00.
By using this service you agree to our Terms of Use.
Would you like to help us improve our webchat service? Click here to have your say.
Other support
Breaking Free Online
Free, online treatment and recovery program for anyone addicted to alcohol or drugs. Please use our chat service above to get an access code.
Narcotics Anonymous
Support for anyone with an addiction to drugs. Online meetings available using Zoom.
Helpline open 10am – midnight every day. Call 0300 999 1212.
Al-Anon
Support for families and friends of people with an alcohol addiction. Helpline available 10am - 10pm every day. Call 0800 0086 811.
SMART Recovery
Online meetings available throughout the week. There is also a friends and family meeting.
Adfam
Information and support for families affected by drugs and alcohol. Use their online forum to talk about your experiences with others.
Re-Solv
Advice if you struggle with solvent abuse, or know someone who does. Open Monday – Friday, 10am – 4pm. Call 01785 810762, text or WhatsApp 07496 959930, or speak to someone online.
Drinkaware
Confidential advice about your own or someone else's drinking. Speak to someone online or call Drinkline on 0300 123 1110. Open weekdays 9am – 8pm and weekends 11am – 4pm.
SoberBuddy
Free daily bitesize recovery challenges, motivation and tips delivered to your inbox.
Sober Grid
App - free peer support network to help you in your recovery.
Soberistas
A safe, online space where you can meet people who are working towards an alcohol-free life. Speak to our online chat team for a free subscription.