Online chat for anyone who uses our services


Speak to a member of our online team

If you are currently getting support from one of our services, you can use our online chat service to get some advice and talk through anything you’re worried about. Our online team members are all experienced drug and alcohol workers. If you need to speak to your own worker, please call them directly or give your service a ring.

You can speak to someone during our webchat opening hours:

Monday: 09:00 - 20:00

Tuesday and Friday: 09:00 - 14:00 and 15:00 - 18:00

Wednesday: 09:00 - 14:00 and 15:00 - 20:00

Thursday: 09:00 - 18:00

Please note, we will be closed on Friday the 28th of May.

On the 31st of May, as it's a bank holiday, we will only be open from 9:00 - 17:00.

By using this service you agree to our Terms of Use.

Would you like to help us improve our webchat service? Click here to have your say.


Welcome to webchat

Other support